The Feasibility of Fuzzy Sets Utilization in Quantifying the Results of Company Self-evaluation in Accordance With the EFQM Excellence Model
Journal Title: Journal of Competitiveness - Year 2011, Vol 3, Issue 2
Abstract
This paper elaborates on the possibility of utilizing fuzzy set methods in order to quantify the results of company self-evaluation in accordance with the EFQM model criteria. The general aim is to modify the self-evaluation method from the EFQM model with statistical utilization of fuzzy set methods in order to improve the aggregation of the indicators (criteria) and evaluate the self-evaluation results.
Authors and Affiliations
Miroslav Chodúr, Jiří Svoboda, Přemysl Pálka
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