The Importance of Nurse Knowledge on the Quality of Healthcare Delivery
Journal Title: Psychology and Education: A Multidisciplinary Journal - Year 2024, Vol 28, Issue 6
Abstract
This study identifies the knowledge, implementation, and evaluation of triage system among healthcare providers on quality healthcare delivery. Mainly, it answers the relationship between knowledge, implementation, evaluation, and quality healthcare delivery among nurses in the triage system. The descriptive-correlational and causal comparative research designs were employed in the study. The study was conducted in Polymedic Medical Plaza, Madonna and Child Hospital, Maria Reyna Xavier University Hospital, Capitol University Medical Center, and JR Borja General Hospital. Likewise, the Nursing Need Theory, Environmental Theory, Deliberative Nursing Process Theory, and Theory of Interpersonal Relations were utilized as the basis of the study. A questionnaire was used as the leading tool in gathering data from the 260 participants. The study identified the participants who are nurses who have a background understanding and experience about triage system. There is a significant relationship between knowledge, implementation, evaluation, and quality healthcare delivery of triage systems. Emergency care is the best predictor of quality healthcare delivery among nurses. EXO-yLobite Triage System Quality Healthcare Delivery Model was developed to explain further that Quality Health Care Delivery is directly mediated by knowledge regarding implementation and evaluation of nurses in the triage system.
Authors and Affiliations
Yvonne Karla Mabao
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