The Influence of Leadership Styles and Organizational Justice on Employee Satisfaction: A Study of the Hotel Industry in Zadar County
Journal Title: Journal of Organizations, Technology and Entrepreneurship - Year 2024, Vol 2, Issue 4
Abstract
Human resource management plays a pivotal role in organizational success, with employee satisfaction being a critical factor in maximizing potential and productivity. This study investigates the relationship between leadership styles, organizational justice, and employee satisfaction within the hotel sector in Zadar County. The findings indicate that distributive justice has the most significant positive impact on employee satisfaction, while an autocratic leadership style is found to have a detrimental effect, contributing to lower motivation and higher stress levels among employees. Conversely, transformational leadership positively influences satisfaction by fostering motivation and encouraging employee participation in decision-making processes. The hotels in Zadar County generally report a high level of employee satisfaction, predominantly driven by a transactional leadership style, which emphasizes goal achievement through clearly defined tasks and performance-based rewards. Furthermore, managers exhibit a notable degree of interpersonal justice, treating employees with respect and empathy. These practices are considered to enhance the overall effectiveness of hotel management. In conclusion, the hotel sector in Zadar County benefits from a relatively high level of management effectiveness, characterized by efficiency and respect for employees. However, to further enhance employee satisfaction, it is recommended that management adopt a more democratic leadership style and focus on improving distributive justice, as these factors have the strongest positive influence on satisfaction. The integration of these strategies is expected to foster a more supportive work environment, thereby improving employee morale and retention.
Authors and Affiliations
Ivana Vuksan Ćusa, Jurica Bosna, Marija Predovan Medić
Keywords
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- EP ID EP765175
- DOI https://doi.org/10.56578/jote020401
- Views 6
- Downloads 0
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