THE INFLUENCE OF SERVICE LEADERSHIP ON WELL-BEING IN WORKPLACE: USING WORKPLACE FRIENDSHIP AS AN MEDIATOR VARIABLE AND SELF-EFFICACY AND EMOTIONAL INTELLIGENCE AS MODERATING VARIABLES
Journal Title: Topics in Economics, Business and Management (EBM) - Year 2017, Vol 1, Issue 1
Abstract
The purpose of this study is to explore the relationship between service leadership and self-efficacy, workplace friendship, emotional intelligence and work happiness. How to improve the work happiness of the staff and to mobilize their enthusiasm and creativity, improve work efficiency, solidarity from the perspective of service leadership, it will be the innovation of this study to explore. This study draws the following conclusions: (1) Service leadership is positively related to work happiness, and the leader’s service for the staff can better improve the work happiness of the staff; (2) Service leadership is a positively related to the workplace friendship and the leaders’ service to the staff enhance the interpersonal relationship in the comfortable environment; (3) The employee’s self-efficacy and emotional intelligence have a significant impact on the service-oriented leadership
Authors and Affiliations
Zang Ge-ge, Chen Chun-shuo
Keywords
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- EP ID EP412824
- DOI 10.26480/icemi.01.2017.183.184
- Views 87
- Downloads 0
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