The Main Reasons for Implementing BPM in Czech Companies
Journal Title: Journal of Competitiveness - Year 2015, Vol 7, Issue 3
Abstract
This article focuses on describing the main aspects and reasons for implementing Business Process Management in Czech companies, and was based on original results of the quantitative research evaluating aspects of process management in the context of company strategies in Czech enterprises which was carried out in 2006 with regard to the extension of its further utilization. Following the interest of professionals in practice, the research continued and was re-implemented in 2012, having the interviews completed in 2013. I have described an evaluation of a process segmentation typology in this article too. The analysis showed that managers have more options regarding process segmentation to choose from. In terms of practicality and ease of use, the method of process segmentation most frequently used (managerial, main and supportive) comes directly from the requirements of ISO 9001.
Authors and Affiliations
David Tucek
Keywords
Related Articles
- EP ID EP143324
- DOI 10.7441/joc.2015.03.09
- Views 136
- Downloads 0
The Role of Customers’ Involvement in Value Co-creation Behaviour is Value Co-creation the Source of Competitive Advantage?
According to service dominant logic (SDL), customers are always active participants and collaborative partners in exchanges; therefore we should focus on the elements of consumer behaviour that are connected with the val...
Systemic Introduction to Technology Planning in the Context of Technology Competitiveness
The concept of a technolog y strateg y (TS) has been developing in the literature of Technology management since the 1970s. TS has been defined as a set of technology and related objectives, variant scenarios, technology...
Employers’ View on Problems Related to Workforce Skills and Qualification
The aim of this exploratory study is to reveal employers’ views on problems related to workforce human capital (skills and qualification). Where do employers themselves view the core of difficulties with ensuring adequat...
The Use of CSR in E-Commerce as a Way to Compete
The article deals with the impact of corporate social responsibility (CSR) on small-medium companies (SMEs) in the field of e-commerce. As many people today are aware of the exhaustion of resources, ethical codes as well...
Bank Image Structure: The Relationship to Consumer Behaviour
This paper presents the results of a study of the relationship between the bank image, its structure as a reflection in the minds of individuals and behavioural tendencies in relation to banks. Attitudinal scales were us...