THE MEDIATING EFFECT OF PERCEIVED ETHICAL CLIMATE ON ORGANIZATIONAL COMMITMENT, TRUST AND TURNOVER INTENTION INTERACTIONS: A RESEARCH ON INSURANCE SECTOR
Journal Title: European Journal of Business and Social Sciences - Year 2016, Vol 5, Issue 1
Abstract
The purpose of this study is to analyze the effects of employees’ trust in leader, organizational commitment to turnover intention. The mediating effect of perceived ethical climate with regard to the relationship between the trust, commitment and turnover intention is also investigated. For this purpose, employees (N=717) were asked to complete a questionnaire, currently employed in insurance agents, located in Istanbul. The findings of the study reveal that employees that have confidence in their leader prefer to be less intentive on leaving their jobs. Furthermore, employees that are committed to their organizations either prefer to be less intentive on leaving their jobs. It is also found that, perceived ethical climate has a partial mediating effect on the interaction between the trust and turnover intention as well as the interaction between organizational commitment and turnover intention.
Authors and Affiliations
M. Şebnem Ensari| Department of Business Management Nişantaşı University Sadabad Kampüsü Hasbahçe Cad. No:88 Kağıthane İstanbul,Turkey muhteremsebnem.ensari@nisantasi.edu.tr, Melisa Erdilek Karabay| School of Banking and Insurance Marmara University Fahrettin Kerim Gökay Cad. İstanbul,Turkey merdilek@marmara.edu.tr*Corresponding Author: Tel: 0090 212 210 10 10
Keywords
Related Articles
- EP ID EP10738
- DOI -
- Views 303
- Downloads 17
PRODUCTIVITY GROWTH IN EUROPEAN RAILWAYS AND EXOGENOUS FACTORS THAT INFLUENCE ON ITS EFFICIENCY
We analyzed the performance of the European railway public system for the years 2004-2012. In this period, numerous deregulation and liberalization steps were implemented with the aim to revitalize the railway. This p...
AN ASSESSMENT OF THE IMPACT OF POVERTY ON CRIMINAL BEHAVIOUR AMONG YOUTHS: A CASE OF AKPABUYO LOCAL GOVERNMENT AREA, NIGERIA
This study aims at assessing the impact of poverty on criminal behaviours among youths in Cross River State. Research questions were formulated to guide and give direction to the study. Relevant and related literature...
THE EFFECT OF MERGERS ON PORTFOLIO PERFORMANCE OF GOVERNMENT INSTITUTIONS OF RWANDA A CASE OF RWANDA SOCIAL SECURITY BOARD (RSSB 2007-2014)
The main purpose of this research project is to analyze the effect of merger on the portfolio performance of organizations in Rwanda. In Rwanda companies are facing a lot of challenges due 21st century competition in...
RELATIONSHIPS BETWEEN CHANGES IN ROLE STRESSORS AND INTENTION TO QUIT AMONG NOVICE NURSES
The research investigated changes in role ambiguity, role conflict, and role overload across time as predictors of intention to quit among nurses. Retention of nursing staff has become a major challenge to employers....
LIFE SATISFACTION AND SELF- ESTEEM AMONG SINGLE PARENTS ADOLESCENTS
The present reading is conducting to assess the connection between satisfaction with life and self esteem in single parented adolescents. This study comprising the samples of total 120 respondents (half of male and re...