The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
Journal Title: Journal of Competitiveness - Year 2015, Vol 7, Issue 3
Abstract
The nursing shortage is a common problem throughout the world. Nurses form the largest proportion of the healthcare system and play a significant role in providing direct patient care. Considering the importance of the role of nurses in the healthcare system, it is important to investigate how nursing shortage effects the quality of patient care, nurses’ job satisfaction and their work stress. A study was conducted to investigate the correlation between these at the Polonnaruwa District General Hospital in Sri Lanka with a random sample of nurses) working in the hospital and using a self-administered questionnaire. This study uses an explanatory research design. The statistical analysis confirmed a positive relationship between nurse shortage and workload. It also shows a significant positive relationship between workload and the quality of patient care. Furthermore, a negative relationship was observed between workload and the quality of patient care. In addition, this study calculates the mean effect of emotional intelligence of these factors, and a significant correlation is found between emotional intelligence and workload as well as work stress. There is a firm evidence that in Sri Lanka, nursing shortage influences the workload of the employee, finally affecting the quality of patient care. In addition, the study recognized the capability of nurses to manage their emotions as well as emotions of others, which has increased their tolerance to control psychological stress in performing their duty. This study confirms that nurse’s emotional intelligence act as a partial moderating variable for job outcomes of nurses.
Authors and Affiliations
Kumari Hellerawa, Adambarage De Alwis
Keywords
Related Articles
- EP ID EP100952
- DOI 10.7441/joc.2015.03.06
- Views 152
- Downloads 0
Advertising and Consumer Choice of Telecommunication Services in Nigeria
This study examines the critical influence of advertising on consumer choice of telecommunication services in Nigeria. The advertisement played a key role in providing the consumers with product information . The study i...
The Payment Discipline of Small and Medium-sized Enterprises
The issue of payment discipline is strongly interconnected with the competitiveness of companies. The aim of this article is to examine the opinions of entrepreneurs from SMEs in Slovakia on the payment discipline issue...
Regional Innovation Strategies in the Czech Republic
Lately, the concept of innovation has become a development mantra in the fierce global competition. Competition is not limited to firms; it is also relevant for territories. An observed trend which is not surprising is t...
The Feasibility of Fuzzy Sets Utilization in Quantifying the Results of Company Self-evaluation in Accordance With the EFQM Excellence Model
This paper elaborates on the possibility of utilizing fuzzy set methods in order to quantify the results of company self-evaluation in accordance with the EFQM model criteria. The general aim is to modify the self-evalua...
Economic Value Added as a Dependence on the Corporate- and Market-life Cycle
Economic value added (EVA) is an indicator which is widely used as the main tool for financial analysis. There are two methods of calculating it. The original method which was made by Stern & Stewart is defined as th...