The Relationship Between Conflict, Social Support and Work Stress of Parking Employees
Journal Title: IOSR Journal of Nursing and health Science - Year 2018, Vol 7, Issue 5
Abstract
Work-related stress is a psychological and emotional disorder due to a mismatch between the burden, resources or the needs of workers who come from the work environment. Job stress can directly affect the health and safety of workers. This study aims to determine the relationship between personal conflict and interpersonal conflict and social support with the work stress of parking staff. This study uses a cross sectional design with a total sample of 35 parking attendants. The instrument used was the NIOSH Generic Job Stress Questionnaire. The results showed that almost all respondents who were less than 34 years old and who experienced work stress were 13 people. There is a relationship between personal conflict and interpersonal conflict with work stress among parking employees, but no significant correlation between social support and work stress events in parking attendants. The higher the conflict, the higher the occurrence of work stress, while high social support will reduce work stress.
Authors and Affiliations
Gurdani Yogisutanti, Linda Hotmaida, Arom G. Taneo
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