The Relationship Between Organizational Justice And Citizenship Behavior As Perceived By Medical-Surgical Care Nurses
Journal Title: IOSR Journal of Nursing and health Science - Year 2018, Vol 7, Issue 4
Abstract
In healthcare organization, nurses are considered as a backbone of its success as their performance and behaviors are key determinants for good performance.Since their extra role behaviors significantly affect overall performance of healthcare organizations, managers should understand why and how nurses adopt them. This study contributes towards this end as it attempts to examine the relationship between organizational justice as perceived by nurses (OJ) and their organizational citizenship behavior (OCB). The study sample included 350 nurses working in medical and surgical care units at Egyptian university teaching hospital. The authors used two tools for data collection included (1) Organizational Justice Measuring Instrument (OJMI). It was developed by Ledimo (2015). It consists of 59 items divided into nine domains namely: strategic direction, distributive justice,procedural justice, interactional justice, informational justice, service diversity management; customer relations, service delivery innovation as well as ethical leadership. (2) Organizational Citizenship Behaviors tool was developed by Organ et al. (1990). It consists of 20 items, divided into five dimensions namely; altruism, sportsmanship, conscientiousness, courtesy, and civic virtue. The results revealed that a highly positive significant correlation between nurses perception of organization justice and their organizational citizenship behavior.
Authors and Affiliations
Sabrein Mahmoud Ali Khalifa, Nadia Hassan Ali Awad
Keywords
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- EP ID EP436508
- DOI 10.9790/1959-0704093137.
- Views 130
- Downloads 0
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