The Relationship Study between Service Quality on Customer Satisfaction in the Luxury Restaurant Sector in Mongolia
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2020, Vol 4, Issue 5
Abstract
The restaurant sector is one of the fastest growing sectors within the Mongolian economy. A questionnaire based study was selected to 121 peoples served to choose one service restaurant around in the capital of Ulaanbaatar. The research method was quantitative, and primary and secondary methods were used to analyze the data. According to the results, the hypotheses optioned that all the planed factor had a positive relationship with customer satisfaction. With the presence of these factors, customer satisfaction will increase. Enkhtsetseg Agvaan "The Relationship Study between Service Quality on Customer Satisfaction in the Luxury Restaurant Sector in Mongolia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33229.pdf Paper Url :https://www.ijtsrd.com/management/business-administration/33229/the-relationship-study-between-service-quality-on-customer-satisfaction-in-the-luxury-restaurant-sector-in-mongolia/enkhtsetseg-agvaan
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Enkhtsetseg Agvaan
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