The Synthesis Model of Knowledge Management System Using Rapid Application Software Development
Journal Title: International Journal of the Computer, the Internet and Management - Year 2017, Vol 25, Issue 1
Abstract
This research has an intention to study about elements and the Knowledge Management System (KMS), in order to bringing about a tendency of building a synthesis model of knowledge management system in the information technology services at higher education, by studying elements and process of knowledge management system from the tendency of experts and some well-known organizations in knowledge management. Then arrange and group those who are similar the most and use them to survey in 5 levels regarding opinions of the experts who manage in departments involving the career of the information technology in universities. From studying, it is realized that there are totally 7 popular elements to be using and there are 8 steps of procedure of the knowledge management which are widely using. Procedure of knowledge management from what have been studying is to be using to create a new model of a knowledge management that synthesis by mixing KMS with RAD. The KMRAD has been tested at the office of academic resource and information technology which can work faithfully. We found that the all experts are highly satisfied with the system and the extremely satisfied with the result from the users. The information technology services at higher education can use the new model to manage KMS of the information technology services at higher education effectively and quickly.
Authors and Affiliations
Watcharin Warinthaksa, Montean Rattanasiriwongwut, Monchai Tiantong
Keywords
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