Total Quality Management Practices and Supply Chain Management: Understanding Linkages from the Logistics Sector of Pakistan
Journal Title: SEISENSE Journal of Management - Year 2018, Vol 1, Issue 4
Abstract
The study has the outcome of a conceptual framework that establishes the relationship between the total quality management (TQM) practices and supply chain management (SCM) practices. The six TQM practices have taken from the Malcolm Bal drige National Quality Award (MBNQA), these practices are leadership, strategic planning, customer focus, human resource management, process management and information analysis. The result is based on the logistics sector in Pakistan. Data is collected fro m 270 operation manager and top management. Multiple regression analysis is used to drive the results to form data. The results show the strong relationship between the variables. The results revealed that leadership, strategic planning, customer focus and human resource management were found significant relationship with SCM. However process management and information analysis were insignificant relationship with SCM. This study can be used for the implementation of both the system in the organization to d rive better results.
Authors and Affiliations
Muhammad Saad Ameer
Keywords
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- EP ID EP39378
- DOI ttps: //doi.org/10.5281/zenodo. 1422714 , 22 - 28
- Views 241
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