Training Needs Assessment: Where We Are and Where We Should Go
Journal Title: BAR: Brazilian Administration Review - Year 2013, Vol 10, Issue 1
Abstract
The aim of this article is to systematically review Training Needs Assessment (TNA) scientific literature. Based on two research questions (where are we? where should we go?), we hoped to evaluate the current state of scientific production on TNA and to point out some possible developments. The following databases were consulted: Web of Knowledge, Ovid, Proquest, Wiley Online Library, Emerald, PsycNet, CAPES Database and Scielo. Fifty-One articles were analyzed. The results show that: (a) there is little agreement on how to measure training needs; (b) most of the current TNA models and methods are reactive and do not consider contextual factors and multiple levels of analysis in a proactive way; (c) there are gaps in TNA and a need for theoretical definitions; (d) there is little concern with building theories and concepts related to TNA. Based on these findings, we point out that TNA practice and research should: (a) be based exclusively on measurable human competences gaps, in multiple possible levels of analysis; (b) not focus only on individual professional roles, but also on internal and external contextual factors that can be important in the future; (c) discuss and criticize in depth what work needs, training needs and training needs assessment mean; (d) elaborate and test TNA theories, concepts, models and methods.
Authors and Affiliations
Ferreira, Rodrigo Rezende; Abbad, GardĂȘnia
Relationship Marketing Strategies: When Buyer and Supplier Follow Different Strategies to Achieve Performance
Relationship marketing is essential for success in business. The need to understand better the differences in the strategies buyers and suppliers follow is what has motivated this study. We drew on emerging perspectives...
When a Thousand Words Are (Not) Enough: An Empirical Study of the Relationship between Firm Performance and Attention to Shareholders
The aim of this study is to concurrently test the explanatory power of the attention-based view (ABV) of the firm and of the resource dependence theory (RDT). We propose a conceptual model of attention to shareholders b...
Drivers of Environmental Management in the Brazilian Context
The demand for improved environmental practices inside firms has increased around the world. However, in the process of implementation of environmental management, policy may be decoupled from practice, generating doub...
Business analytics in tourism: Uncovering knowledge from crowds
Business Analytics leverages value from data, thus being an important tool for the decision-making process. However, the presence of data in different formats is a new challenge for analysis. Textual data has been drawin...
The Effects of Trust Transference, Mobile Attributes and Enjoyment on Mobile Trust
Trust is essential in building relationships. In mobile commerce, as in electronic commerce, trust is even more valuable given the absence of human contact and direct observation of the service provider. Despite the im...