Women’s satisfaction with Intrapartum Services in Basrah-Iraq
Journal Title: Advance Research Journal of Multidisciplinary Discoveries - Year 2018, Vol 23, Issue 23
Abstract
Objective: Satisfaction is one of the most commonly described consequent measures for quality of care. This study aimed to define the mothers’ level of satisfaction with intra partum care received during hospitalization for delivery, and to recognize socio demographic and health care-related issues associated with satisfaction. Methods: Four hundred and fifty nine women recruited from 14 primary health care centers were interviewed in a descriptive cross-sectional study using a structured questionnaire. Items in the questionnaire included; sociodemographic and obstetric variables, reasons behind dissatisfaction, and assessment of the levels of satisfaction. Data analysis was done using frequency distribution tables; Chi-square was used to determine the association. The p-value <0.05 was considered significant. Results: Nearly one half of the women (47.9%) of the studied women were dissatisfied with the hospital-based intra partum service, 12.6% very dissatisfied and 35.3% dissatisfied to some extent. The main reasons for their dissatisfaction; bribery has to be paid (86.3%), non-availability of medications (75.9%), prevention of companion to stay with them (65.1%), and nonpreservation of confidentiality (64.3%). Women's satisfaction with intrapartum care was significantly related to educational level, occupation, and parity. Conclusions: the overall satisfaction of the women with the intra partum care was low. Health care providers, policy makers as well as hospital managers requisite to reflect the problems which contribute to low satisfaction with childbirth in any work to recover the care.
Authors and Affiliations
Shukrya Kamil, Jasim Al asadi, Asaad Al yaseen, Sabah Agha
Keywords
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