SERVQUAL Model to Measure the Service Quality of Logistics Operators
Journal title: Revista CEA
Authors: Enrique de Jesús Mohedano Torres, Osiris María Echeverría Ríos, Mizraim Martínez Hernández, Myrna Ho...
Subject(s): Economics, Management Science/Operations Research, Banks and Banking, Finance and Financial Services, Marketing, Management Science, Accounting