Сравнительный анализ уровня обслуживания в аптечном учреждении по оценкам посетителей и персонала с использованием модели «Servqual» Journal title: Science and Education a New Dimension Authors: Е. П. Пивень, И. В. Ткаченко, Е. В. Шуванова Subject(s):
Factors associated with service quality in fitness centers based on the SERVQUAL model Journal title: Revista CEA Authors: Davinson Mosquera-González, Orfa Nidia Patiño-Toro, Daniel Mauricio Sanchez-Diez, Juan Felipe Agudel... Subject(s): Economics, Management Science/Operations Research, Banks and Banking, Finance and Financial Services, Marketing, Management Science, Accounting
Comparative Study of Service Quality of Uber and Ola Journal title: MERC Global’s International Journal of Management Authors: Vanishree Sah Subject(s):
Customer satisfaction with postal services in Serbia Journal title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies Authors: Marko Pavlović, Radica Bojičić, Milijanka C. Ratković Subject(s):
E-service quality in online shopping, a special case of Snapdeal.com Journal title: Journal of Management Research and Analysis Authors: Abdul Rahim Ahmed Munshi Subject(s): Information Technology, Management
APPLICATION OF SERVQUAL METHOD FOR EVALUATION OF QUALITY OF EDUCATIONAL SERVICES AT THE UNIVERSITY OF HIGHER EDUCATION Journal title: Polish Journal of Management Studies Authors: Robert Ulewicz Subject(s):
Metoda Servqual w badaniu jakości obsługi klienta indywidualnego usług ubezpieczeń majątkowych Journal title: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie Authors: Jarosław Wenancjusz Przybytniowski Subject(s):
Servqual method in evaluating quality of property insurance service to individual customers Journal title: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie Authors: Jarosław Wenancjusz Przybytniowski Subject(s):
Assessing Service Quality in the Doctor’s Institute & Hostel to Identify Opportunities for Improvement Journal title: PARIPEX-Indian Journal of Research Authors: Dr Punit Yadav, Dr Alok Kulshrestha Subject(s):
International Students’ Satisfaction Level towards Service Quality in Academic Aspect and Loyalty to Universiti Teknologi Malaysia Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Mun Chong Sin, Bin Boon Yusof, Kit Yeng Sin Subject(s):
Customer Service Quality Gap in Food Retailing: An Empirical Study in Bangalore Journal title: SDMIMD Journal of Management Authors: A. M. Suresh, R. Shashikala Subject(s):
PERCEIVED SERVICE QUALITY AND PATIENT SATISFACTION AT PHARMACY DEPARTMENT IN YOGYAKARTA, INDONESIA Journal title: International Journal of Pharmacy and Pharmaceutical Sciences Authors: Made Sri Saraswati, Susi Ari Kristina, Abdul Karim Zulkarnain Subject(s):
SERVICE QUALITY ANALYSIS OF PRIVATE UNIVERSITIES LIBRARIES IN MALAYSIA IN THE ERA OF TRANSFORMATIVE MARKETING Journal title: International Journal for Quality Research Authors: Muhammad Farooq, Faisal Khalil-Ur-Rehman, Daha Tijjani Abdurrahaman, Waqar Younas, Sabeel Sajjad, An... Subject(s):
Patients’ satisfaction with service quality of a public hospital: An evaluation study (SERVQUAL model) Journal title: Journal of Health Sciences and Surveillance System Authors: Mahnaz Razmjoee, Narges Shamsedini Subject(s):
Service Quality Gap Analysis in the Indian Banking Sector- “A Customer Perspective Review” Journal title: International Journal of Human Resource Management and Research (IJHRMR) Authors: K. Rajagopal, Vaishali Mahajan Subject(s):