The Impact of Service Quality on Customer Satisfaction at 5-Star Hotels in Central Jakarta Journal title: Journal of Economics, Finance and Management Studies Authors: Theodosia C. Nathalia, Kezhia Elizabeth Soegandi, Shannonlie Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Effect of E-CRM towards Brand Loyalty in Fixed Broadband Services with the Mediation of E-Service Quality and Brand Trust Journal title: Journal of Economics, Finance and Management Studies Authors: Benson Marnata Situmorang, Kurniawati Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Impact of ChatGPT on Tourists' Trust and Travel Planning Intention: International Researches and Current Situation in Vietnam Journal title: International Journal of Multidisciplinary Research and Analysis Authors: Quynh Nhu Vu, Minh Hanh Thi Vu, Duc Anh Tran Subject(s): Biological Sciences, Economics, Education, Engineering, Mathematics, Social Sciences, Technological Change, Health science
The Mediation Effect of Corporate Image and Customer Satisfaction, towards Revisit Intention (Study on Starbucks Reserve Dewata, Bali) Journal title: Journal of Economics, Finance and Management Studies Authors: Frederick Misael Gunawan, Christina Sudyasjayanti Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Influence of Service Quality and Brand Image on Customer Loyalty Mediated by Customer Satisfaction: in Indonesia Coal Mining Industry Journal title: Journal of Economics, Finance and Management Studies Authors: Sanjaya Bangun , Mahrinasari MS , Roslina Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Influence of Electronic Service Quality, Sales Promotion, and Product Variation on Purchase Decisions and Satisfaction: a Study on BUKALAPAK Journal title: International Journal of Current Science Research and Review Authors: Nadyarana Fitriany, Maya Ariyanti, Subject(s): Agricultural Science, Plant Sciences, Economic Development, Technological Change and Growth, Medical Education , Business, Commercial, Consumer and Financial Law, Mathematical Modelling and Industrial Mathematics, Philosophy of the Social Sciences, Humanities, Multidisciplinary, Psychology, Multidisciplinary, Engineering, Multidisciplinary, Materials Science, Multidisciplinary
Balanced Scorecard Analysis Supported by Good Corporate Governance in Evaluating the Performance of Perumda Air Minum Tirta Tuah Benua East Kutai Journal title: Journal of Economics, Finance and Management Studies Authors: Yuli Murtiningsih , Sihwahjoeni , Maxion Sumtaky Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Mediating Role of E-Trust Between Online Customer Review, Online Customer Rating, and E-Service Quality on Customer Loyalty on the E-Commerce Site Shopee (Case Study of the Seberang Ulu Community of Palembang City) Journal title: International Journal of Multidisciplinary Research and Analysis Authors: Malikal Mulki Octadyla, Mismiwati, Peny Cahaya Azwari Subject(s): Biological Sciences, Economics, Education, Engineering, Mathematics, Social Sciences, Technological Change, Health science
Logistics Customer Service and Sustainability-Focused Freight Transport Practices of Enterprises: Joint Influence of Organizational Competencies and Competitiveness Journal title: Journal of Green Economy and Low-Carbon Development Authors: Marta Kadłubek, Eleftherios Thalassinos, Gratiela Georgiana Noja, Mirela Cristea Subject(s): Environmental Economics, Environmental Planning, Green & Sustainable Science & Technology
Evaluation of Customer Value-Based Pricing Strategies in Hainan’s Travel Agencies under a Free Trade Port Framework Journal title: Journal of Operational and Strategic Analytics Authors: Shaoqing Tian, Chaohong Liu, Fan Jiang Subject(s): Management Science/Operations Research, Management and Strategy, Production, Operation and Manufacturing Management, Industrial Management, Mathematical Modelling and Industrial Mathematics, Operations Research & Management Science
Factors Influencing Customer Loyalty in the Retail Banking Sector: A Study of Financial-Banking Services in the Republic of Moldova Journal title: Opportunities and Challenges in Sustainability Authors: Larisa Mistrean Subject(s): Environmental Sciences, Environmental Economics, Ecology, Global Environmental Change, Environmental Planning, Environmental Protection, Green & Sustainable Science & Technology
Autonomous Vehicles as an Essential Component of Industry 4.0 for Meeting Last-Mile Logistics Requirements Journal title: Journal of Industrial Intelligence Authors: Svetlana Dabic-Miletic Subject(s): Artificial Intelligence, Industrial Management, Industrial Process Monitoring Techniques and Systems, Engineering, Industrial
The Effects of Customer Relationship Management Practices on the Purchase Behavior of Consumers: Example of Kyrgyzstan Journal title: The journal of international civilization studies Authors: Mahmut VURAL Celaleddin SERİNKAN Subject(s): Archaeology, Arts and Literature, Economics, Education, Linguistics, Psychology, Social Sciences, Art History , Folklore, Literature, Geography, Physical
Empirical Research on the Mediating Impact of Integration between Supply Chain Management Practices and Supply Chain Management Performance Journal title: Qlantic Journal of Social Sciences - QJSS Authors: Amna Ali Fazli Haq Athar Marwat Shiraz Khan Adil Adnan Subject(s): Social Sciences