What Lies behind the Concept of Customer Relationship Management? Discussing the Essence of CRM through a Phenomenological Approach Journal title: BAR: Brazilian Administration Review Authors: Pedron, Cristiane Drebes; Saccol, Amarolinda Zanela Subject(s): Business Administration, Educational Administration
APPLICATION OF CUSTOMER RELATIONSHIP MANAGEMENT IN EMERGING ECONOMIES Journal title: Journal of Entrepreneurship, Business and Economics Authors: Ali Maleki, Mehdi Beheshtian-Ardakani Subject(s): Business Administration, Entrepreneurship, Economic Systems
EXAMINING THE PATIENT'S SATISFACTION FROM HOSPITAL SERVICE QUALITY USING THE CRM (CUSTOMER RELATIONSHIP MANAGEMENT) MODEL: A CASE STUDY IN BAHRAMI HOSPITAL OF TEHRAN Journal title: Journal of Entrepreneurship, Business and Economics Authors: Mirza Hassan Hosseini, Mohammad Mahmoudi Meymand, Sanaz Heidarvand Subject(s): Business Administration, Entrepreneurship, Economic Systems
Necesidades percibidas por los clientes de un sistema CRM en empresas de compra online Journal title: MASKANA Authors: Alejandro Peña E., Juan P. Mejía O., Jhoany A. Valencia A. Subject(s): Engineering, Humanities, Social Sciences, Science
Business intelligence in modern banking Journal title: Acta Economica Authors: Жељко Стјепановић, M.Sc. Subject(s): Economics
Disseminação Seletiva da Informação em bibliotecas universitárias sob o prisma do Customer Relationship Management Journal title: Pesquisa Brasileira em Ciência da Informação e Biblioteconomia Authors: Elaine R. de Oliveira Lucas Subject(s): Information Science
PERANCANGAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT BERBASIS WEB PADA PT. BANK INTERNASIONAL INDONESIA CABANG PONTIANAK Journal title: Sisfotenika Authors: Hasan Subject(s): Computer and Information Science, Technology
Sistem Informasi Eksekutif STMIK Atma Luhur Dengan Penerapan Customer Relationship Management Berbasis Website Journal title: Sisfotenika Authors: Delpiah Wahyuningsih, Hamidah Hamidah Subject(s): Computer and Information Science, Technology
Customer Relationship Management (CRM) as an element of competitive advantage on the international market Journal title: Nowoczesne systemy zarządzania Authors: Monika GRZYBOWSKA Subject(s): Management
Zarządzanie relacjami z klientami (CRM) jako element przewagi konkurencyjnej na rynku międzynarodowym Journal title: Nowoczesne systemy zarządzania Authors: Monika GRZYBOWSKA Subject(s): Management
Customer Relationship Management in scientific and research institutions Journal title: Marketing Instytucji Naukowych i Badawczych Authors: Jaromir Matulewicz Subject(s):
Evaluation of Customer Relationship System Efficiency: Applying of Total Cost of Ownership Approach Journal title: Journal of Business Economics and Management Authors: Regina Jasilionienė, Rima Tamošiūnienė Subject(s):
The Impact of Customer Relationship Marketing by Aqaba Economic Zone "A Case Study of Five Stars Hotels" Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Omar A.A. Jawabreh Subject(s):
Marketing based on partnership in the era of globalization Journal title: Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie Authors: Anna Belniak Subject(s):
A UNIFIED DEFINITION OF CRM TOWARDS THE SUCCESSFUL ADOPTION AND IMPLEMENTATION Journal title: Academic Research International Authors: Khalid Rababah, Haslina Mohd, Huda Ibrahim Subject(s):
