Diagnosing the impact of retail bank customers’ perceived justice on their service recovery satisfaction and post-purchase behaviours: an empirical study in financial centre of middle east Journal title: Economic Research-Ekonomska Istraživanja Authors: Halil Nadiri Subject(s):
Marketing strategies and tactics in a period of recession Journal title: Marketing Instytucji Naukowych i Badawczych Authors: George J. Avlonitis Subject(s):
Electronic Customer Relationship Management, Customer Satisfaction, and Customer Loyalty: A Comprehensive Review Study Journal title: International Journal Of Management And Economics Invention Authors: Seyed Hossein Nikou Subject(s):
The role of knowledge management in mobile marketing Journal title: Marketing Instytucji Naukowych i Badawczych Authors: Wojciech Łukowski Subject(s):
Process of Change Management in the Telecommunication Industry in Implementing Customer Relationship Management System (Case Study: Mtn Nigeria) Journal title: BEST : International Journal of Management, Information Technology and Engineering ( BEST : IJMITE ) Authors: Olowu Oluwatobi Tope, Ejeh Kate Subject(s):
Consumer retention strategies for telecom service industry in India: a theoretical perspective Journal title: Journal of Management Research and Analysis Authors: Vinod Sharma, Jayant Sonwalkar Subject(s): Information Technology, Management
CRM PERFORMANCES ACCENTED WITH THE IMPLEMENTATION OF DATA WAREHOUSING AND DATA MINING TECHNOLOGIES Journal title: Journal of Information Technology and Application (JITA) Authors: Subject(s):
Customer Relationship Management in the Manufacturing Industry using Data Mining Techniques Journal title: International Journal of Mechanical and Production Engineering Research and Development (IJMPERD ) Authors: P. Rajendiran, K.R. Sekar, B. Sinivasan, R. Manikandan Subject(s):
Designing Customer Relationship Management Model in Hospital Journal title: مجله راهبردهای مدیریت در نظام سلامت Authors: Mohammad Abbaszadeh, Roohollah Askari, Morad Alizadeh, Mohammad Amin Bahrami Subject(s):
SISTEM INFORMASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DENGAN PENAMBAHAN FITUR PERAMALAN TINGKAT CUSTOMER COMPLAIN MENGGUNAKAN METODE SINGLE EXPONENTIAL SMOOTHING (STUDI KASUS:PT. SATNETCOM BALIKPAPAN) Journal title: Prosiding Seminar Nasional Ilmu Komputer dan Teknologi Informasi Authors: Subject(s):
DOES ORGANISATION BEHAVIOUR AFFECT PERFORMANCE OF AUDITING FIRMS? Journal title: INTERNATIONAL JOURNAL OF ENGINEERING TECHNOLOGIES AND MANAGEMENT RESEARCH Authors: Subject(s):
SAFETY AND SECURITY MEASURES ADOPTED BY THE HOTELS AND THEIR IMPACT ON CUSTOMER RELATIONSHIP MANAGEMENT Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
Marketing Research thought Near Filed Communication Journal title: International Conference on Marketing and Business Development Authors: Dan Mitrea Subject(s):
Relationship Marketing Through Social Media Journal title: Journal of Advanced Research in Journalism & Mass Communication Authors: Ms. Ritu Srivastava Subject(s):
