E-SERVICE QUALITY EXPERIENCE AND CUSTOMER LOYALTY: AN EMPHASIS OF THE NIGERIA AIRLINE OPERATORS Journal title: European Journal of Business and Social Sciences Authors: ANDY FRED WALI| DEPARTMENT OF MARKETING IGNATIUS AJURU UNIVERSITY OF EDUCATION, PORT HARCOURT NIGERI... Subject(s): Economics, Management Science
A FRAMEWORK BASED CUSTOMER SATISFACTION FACTORS TOWARDS ONLINE SHOPPING Journal title: Research Hub Authors: Nur Aqwa Aqilla Zainal and Nor Ain Murni Bahrom Subject(s): Computer and Information Science
A Study about Customer Satisfaction of e-Service Quality of Point of Sale (POS) Journal title: Academic Journal of Economic Studies Authors: Sayyed Hassan Mirhosseini Ardakani, Mohammad Shaker Ardakani, Mohammad Fotouhi Ardakani Subject(s):
E-GOVERNMENT SUCCESS FACTORS FROM A BUSINESSES PERSPECTIVE IN DEVELOPING COUNTRIES: A CASE OF JORDAN Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
FUZZY AHP-FUZZY PROMETHEE APPROACH IN EVALUATION OF E-SERVICE QUALITY: CASE OF AIRLINE WEB SITES* Journal title: The Journal of International Social Research Authors: Pelin ÇELİK Subject(s): Humanities, Social Sciences, Languages and Literature, Sociology
MEASURING e-SERVICE QUALITY (EXPECTATION VS PERCEPTION) FROM TRAVEL AGENCIES' PERSPECTIVE: AN EMPIRICAL STUDY ON EGYPTIAN HOTEL WEBSITES Journal title: International Journal on Recent Trends in Business and Tourism Authors: Gamal S. A. Khalifa Subject(s):
E-service Quality: A Study of Online Hotel Booking Websites in Hong Kong Journal title: Asian Journal of Economics, Business and Accounting Authors: Kin Man Chow Subject(s):
The Influence of E-Service Quality on Customer Perceived Value: A Study on Domestics Tourists in Turkey Journal title: International Journal of Science and Research (IJSR) Authors: Subject(s):
The Effects of Individual Dimensions of Service Quality of Online Shopping Journal title: International Journal of Business and Management Invention Authors: Dr. Sathyanarayana S, Prof. Sudhindra Gargesa, Ms. Apoorva Subject(s):
The Relationship between E-Service Quality and User Satisfaction Regarding the Use of Mobile Banking in The Banking Industry Journal title: International Journal of Academic Research in Business and Social Sciences Authors: Nor Afni Md Sari, Noor Azlina Mohamed Yunus, Norshima Humaidi, Azzura Nordin Subject(s):
Enhancing E-Service Quality of Airline Industry: an Empirical Study in Customers of Low Cost Airline Journal title: International Journal of the Computer, the Internet and Management Authors: Wasutida Nurittamont Subject(s):
PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY MELALUI E-SATISFACTION (STUDI PADA PELANGGAN TOKO ONLINE SHOPEE DI KOTA MEDAN) Journal title: Jurnal Mantik Authors: Megasari Saragih Subject(s):
Effect of e-Service Quality on e-Trust and e-Satisfaction: A Study on Online Learning during the Covid-19 Pandemic Journal title: Journal of Economics, Finance and Management Studies Authors: Susanta, Humam Santosa Utomo Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
The Influence of Perceived E-Service Quality, Promotional Mix, Brand Awareness and Online Repurchase Intention Journal title: International Journal of Social Science And Human Research Authors: Hasnah Rimiyati , Tegar Khoirul Azmi Subject(s): Economics, Humanities, Law, Social Sciences, Literature, Sociology of Education, Criminology, Public Administration
The Impact of Online Customer Reviews, E-Service Quality, Celebrity Endorsement and Tagline on Purchasing Decisions Journal title: International Journal of Multidisciplinary Research and Analysis Authors: Tri Septin Muji Rahayu, Fita Rizki, M Agung Mifftahuddin, Hengky Widhiandono Subject(s): Biological Sciences, Economics, Education, Engineering, Mathematics, Social Sciences, Technological Change, Health science