ASSESSING THE INFLUENCE OF SERVICE RECOVERY STRATEGIES ON DISTRIBUTIVE JUSTICE IN HIGHER EDUCATION INSTITUTIONS Journal title: Problems of Education in the 21st Century Authors: Steven K. Msosa, Jeevarathnam P. Govender Subject(s):
Tur Katılımcılarının Şikayet Unsurları ve İzlenen Şikayet Telafi Stratejileri: Turist Rehberleri Açısından Bir Değerlendirme/ Complaint Factors of Tour Participants and Recovery Strategies: An Evaluation for Tourist Guides Journal title: Turist Rehberliği Nitel Araştırmalar Dergisi (TURNAD) Authors: Ali DALGIÇ, Derya TOKSÖZ, Remziye EKİCİ ÇİLKİN, Alparslan GÜVENÇ Subject(s): Archaeology, Art History , Tourism and Hospitality, Technology
The Hospitality Industry in Times of Covid: Changes in Management and Recovery Strategies: A Look from the Hotel Sector in Marrakech Journal title: Journal of Economics, Finance and Management Studies Authors: El Azyzy Youssef,Sabri Mohamed Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance