An evaluation of the Zimbabwe Banking Corporation’s service quality (2002-2005): A customer perspective Journal title: Studies in Social Sciences and Humanities Authors: Ushe Makambe Subject(s): Humanities, Social Sciences
The ‘People’ Element and Service Quality at the Zimbawe Banking Corporation (2003-2005): Debunking the Effectiveness of the Bank’s Internal Marketing Strategy Journal title: Journal of Social Economics Authors: Ushe Makambe Subject(s): Economics, Social Sciences, Macroeconomics, Microeconomics, Sociology
Quality service and its results”case study: customers of Isako representations in Fars province Journal title: Journal of Science and today’s world Authors: Hossein mohammadi ,Jaber farhang ,Mohammad pordel Subject(s): Chemistry, Environmental Sciences, Physics, Cellular Biology, Zoology and Animal Science, Geology, Mathematics Education
The Effect of Customer Relationship Management and Perceived Quality of Service on Customer Satisfaction Journal title: Journal of Science and today’s world Authors: Zahra Dehghan, Vahid Elahi Subject(s): Chemistry, Environmental Sciences, Physics, Cellular Biology, Zoology and Animal Science, Geology, Mathematics Education
Customer’s Satisfaction For ATM Services In Bihar, India Journal title: International Journal of Interdisciplinary and Multidisciplinary Studies (IJIMS) Authors: Barun Kumar Jha, Shilpa Sureka, Shitika Subject(s): Biological Sciences, Psychology, Music, Agricultural Science, Physical Education, Geography, Health and Wellness
An Assesment of Perceptions and Expectations of Customer in Servqual Parameters with Reference to Life Insurance Companies in Chennai, India Journal title: International Journal of Interdisciplinary and Multidisciplinary Studies (IJIMS) Authors: N.Prakash, G. Sugumaran Subject(s): Biological Sciences, Psychology, Music, Agricultural Science, Physical Education, Geography, Health and Wellness
EValuatINg thE Roll of SERVIcE QualIty aS a MEdIatoR oN uSER SatISfactIoN IN E- goVERNMENt applIcatIoNS Journal title: Problems of Management in the 21st Century Authors: Mohammed A. Kafaji Subject(s): Management Science
QUALITY OF HIGHER EDUCATION IN BANGLADESH: APPLICATION OF A MODIFIED SERVQUAL MODEL Journal title: Problems of Education in the 21st Century Authors: Md. Mamun-ur-Rashid, Md. Zillur Rhman Subject(s): Education
Impact of Perceived Service Quality on Customer Loyality and Public Institutions: Social Facilities an Example Journal title: R&S - Research Studies Anatolia Journal Authors: Mustafa ERİNMEZ, Durmuş KOÇAK, Erkin ARTANTAŞ Subject(s): Humanities, Social Sciences
EXAMINING THE PATIENT'S SATISFACTION FROM HOSPITAL SERVICE QUALITY USING THE CRM (CUSTOMER RELATIONSHIP MANAGEMENT) MODEL: A CASE STUDY IN BAHRAMI HOSPITAL OF TEHRAN Journal title: Journal of Entrepreneurship, Business and Economics Authors: Mirza Hassan Hosseini, Mohammad Mahmoudi Meymand, Sanaz Heidarvand Subject(s): Business Administration, Entrepreneurship, Economic Systems
A MODEL OF CROSS-CULTURAL ATTRIBUTION PROCESSES ON SERVICE QUALITY, SRILANKA Journal title: International Journal of Physical and Social Sciences (IJPSS) Authors: E Ratnam Subject(s): Chemistry, Environmental Sciences, Materials Science, Geochemistry, Geophysics
INVESTIGATING THE EFFECT OF GOVERNMENT BUREAUCRACY CAPABILITY ON PUBLIC SERVICE QUALITY Journal title: International Journal of Civil Engineering and Technology Authors: ABDUL KADIR, AMINUDDIN AMINUDDIN, SAMIRUDDIN T., UDIN UDIN Subject(s): Engineering, Civil Engineering
IMPACT OF INFORMATION TECHNOLOGY ON ALTERNATIVE CHANNEL SERVICES AND ITS SERVICE QUALITY Journal title: International Journal of Civil Engineering and Technology Authors: ABHAY KUMAR MOHANTY, B.C.M. PATNAIK, IPSEETA SATPATHY AND GEETANJALI PATRA Subject(s): Engineering, Civil Engineering
A FRAMEWORK BASED CUSTOMER SATISFACTION FACTORS TOWARDS ONLINE SHOPPING Journal title: Research Hub Authors: Nur Aqwa Aqilla Zainal and Nor Ain Murni Bahrom Subject(s): Computer and Information Science
ONLINE BUSINESS FACTORS AMONG SOCIETY Journal title: Research Hub Authors: Muhammad Arif Abdul Ghani Subject(s): Computer and Information Science
