Social CRM jako wsparcie zarządzania wiedzą o klientach Journal title: Współczesna Gospodarka Authors: Dorota Buchnowska Subject(s):
Model for Social Customer Relationship Management. Multi-Agent Approach Journal title: Zarządzanie i Finanse Authors: Celina Olszak, Tomasz Bartuś Subject(s):
CRM, SOCIAL NETWORKS AND SMALL AND MEDIUM ENTERPRISES. DOES IT ALL FIT TOGETHER? Journal title: Marketing Identity Authors: Kateřina Kantorová, Pavel Bachmann, Monika Hrdinková Subject(s):
Zarządzanie relacjami z klientami w wirtualnym otoczeniu organizacji Journal title: Studia i Prace Kolegium Zarządzania i Finansów Authors: Dorota Jelonek Subject(s):
THE PARTICULARITIES AND LIMITATIONS OF SOCIAL MEDIA UTILIZATION IN B2B RELATIONSHIPS Journal title: Marketing Identity Authors: Kateřina Kantorová, Aneta Severová Subject(s):
Social Customer Relationship Management (SCRM) in Contemporary Business Era Journal title: International Journal of Business and Management Invention Authors: Anushka Siriwardana, D.M.R. Dissanayake Subject(s):
ANALYSIS AND MODELLING THE PREFERENCES OF SOCIAL NETWORKS USERS Journal title: Сучасний стан наукових досліджень та технологій в промисловості Authors: Bohdan Haidai, Roman Artiukh, Olga Malyeyeva Subject(s):