ANALYSIS OF WORKFORCE CAPACITY IN THE FIELD OF TOURISM
Journal Title: Polish Journal of Management Studies - Year 2016, Vol 14, Issue 1
Abstract
The labour market in tourism business is on the increase due to the domestic tourism development stimulated by the growing number of large-scale events and continuous efforts of the city authorities towards popularization of their place for visitors’ attraction. On the other hand, the labour market can be characterized by severe structural misbalance: the deficit of qualified personnel against plentiful candidates for available vacancies. The current research was carried out based on the case study from the Volga Federal District. We analyzed the data on vacancies in tourism business from the open sources, published by the Federal Agency for Tourism, Federal Service of Statistics. The study shows a deficit of staff in tourism and hospitality. The pay level in tourism industry of Volga region remains unchanged. It is recommended to offer training sessions to the personnel on a regular basis in order to improve the quality of health-related services. In recent years the reduction of health and recreation resorts in Volga territory resulted in cutting down the service personnel qualified in therapeutics.<br/><br/>
Authors and Affiliations
Anna N. Polukhina, Vera P. Rukomoinikova, Matvey S Oborin
Keywords
Related Articles
- EP ID EP241358
- DOI 10.17512/pjms.2016.14.1.18
- Views 84
- Downloads 0
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