Analytical platform for the study of usage data generated by telemedicine services
Journal Title: Romanian Journal of Human - Computer Interaction - Year 2014, Vol 7, Issue 1
Abstract
Telemedicine researches nowadays focus more and more on the complexity of the services that can be delivered and on the development of new paradigms of healthcare delivery. The paper proposes a different approach, a study in one area that has been neglected, but might provide useful insights for optimizing telemedicine services offering and that consists in the analysis of the data generated by a telemedicine application and correlating it with the geographical area where the telemedicine services were accessed. The scope of the study is to identify the most relevant data held by a telecommunication operator and processing it to expose the results in a simple and intuitive manner. Thus, a clear imagine of the usage indicators and the manner in which this usage can be correlated with the geographical position will bring a significant contribution in decision making process of optimizing telemedicine services offering. With this purpose we propose as solution an analytical platform based on a datamart that aliments an OLAP cube for enabling queries on different axes of interest. The paper presents both the data modeling and architecture, and the way of visualizing the results. The results visualization is done in an interactive manner, through personalized dashboards that contain the aggregated information at the highest level, enabling decision making in telemedicine services offering and delivery.
Authors and Affiliations
Daniela-Anca Sârbu
Keywords
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