ASSESSMENT OF THE WEBSITE OF THE UNIVERSITY OF ELBASAN
Journal Title: European Journal of Business and Social Sciences - Year 2015, Vol 4, Issue 5
Abstract
Today's society is more and more relying on the use of information as an important means of improving management and decision making. This is also accompanied by an increasing use of new information and technology systems. This new orientation has brought important changes of the economy and of the whole society. The education system has also been subject of these rapid changes. Although universities have limited finances, they have to use the information technology and systems in order to be more transparent, to improve management, to be more competitive and to increase the quality of the academic and scientific processes. This study aims to assess: the website of the university of Elbasan, potential improvements in order to offer quality services, the effectiveness of the information system and of the quality of the services offered online, seen from the perspective of end users of the information system who are the administration staff, the lecturers and the students. The importance of this study is directly linked to the improvement of how university works toward the communication between people, the creation of different options in the teaching process, the administrative processes and the work of the administration personnel, and the individual work of the students and lecturers of the university. This study will also assess the approach to the information system in the university and the difficulties faced by users, who might need additional training in order to massively use the information system. The study also gives some proposals on potential improvements to the information system and the university portal, for a better use by end users. These improvements are related to their acceptance by the users: lecturers, University and Faculties leaders, administration personnel and students. In the end the study will provide the relative conclusions on the effects of the use of the Information System in the "Aleksander Xhuvani" University of Elbasan.
Authors and Affiliations
Luan Bekteshi| Faculty of Economics “Aleksandër Xhuvani” University of Elbasan Email: luanbekteshi@yahoo.com
Keywords
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