Defining a Framework for Chief Digital Officer Duties as Digital Transformation Governor in Organizations
Journal Title: Journal of Human Resource Studies - Year 2021, Vol 11, Issue 1
Abstract
Background & Purpose: Digital technologies have introduced the organization to both opportunities and threats. Digital transformation is comprised of various activities that lead organizations to implement fundamentally changed approaches to working and disrupting their business models. Governing and management of these initiatives require a new position in the organization chart. Many companies dubbed this role as a Chief Digital Officer (CDO). CDOs have become the executive force for organizational transformation and using technologies to reimagine business core. Although this role is necessary for this change, there is not an all-around description of this role. Methodology: In this paper, a two-step method is used for gathering data needed and consequently generating a framework. Firstly, a meta-synthesis method was used to create a framework for the roles of CDOs. through expert interviews, the framework was adjusted and completed. After analyzing over 190 articles about this matter and interviewing 8 digital transformation experts in 5 different industries, the framework was introduced. Findings: The proposed framework for CDO duties has 3 layers, 12 main duties, and 73 detailed duties in 3 main categories of “planning and directing”, “orchestrating” and “networking and external monitoring”. Each category has 2 more levels of detailed objectives and responsibilities. Conclusion: The framework proposed in this paper is a 3-layer framework and it can guide Chief digital officers to not only know their responsibilities but with the help of this framework, they can get a clear idea of what their organization’s digital transformation strategy and implementation should look like. Methodology: In this paper, a two-step method is used for gathering data needed and consequently generating a framework. Firstly, a meta-synthesis method was used to create a framework for the roles of CDOs. through expert interviews, the framework was adjusted and completed. After analyzing over 190 articles about this matter and interviewing 8 digital transformation experts in 5 different industries, the framework was introduced. Findings: The proposed framework for CDO duties has 3 layers, 12 main duties, and 73 detailed duties in 3 main categories of “planning and directing”, “orchestrating” and “networking and external monitoring”. Each category has 2 more levels of detailed objectives and responsibilities. Conclusion: the framework proposed in this paper is a 3-layer framework and it can guide Chief digital officers to not only know their responsibilities but with the help of this framework, they can get a clear idea of what their organization’s digital transformation strategy and implementation should look like.
Authors and Affiliations
Seyed Mahdi HosseiniNasab; Mehdi ShamiZanjani; Arian Gholipor
Keywords
Related Articles
- EP ID EP701622
- DOI 10.22034/JHRS.2021.130495
- Views 91
- Downloads 0
The Mediating Role of Electronic Human Resource Development and Employee Innovation Capability in the Impact of Learning Capacity on Organizational Strategic Performance (A Case Study of Ministry of Communications and Information Technology of Iran)
Background & Purpose: Today, the expansion of the knowledge-based economy paradigm has doubled the need to promote the organization's learning capacity to achieve superior strategic performance. Based on previous studies...
Identifying the Application, Opportunities, and Challenges of Using Blockchain Technology in Human Resource Management: A Systematic Review
Background & Purpose: Today, human resources is one of the most important assets in the organization, and many solutions are made to use its practices optimally and effectively. Blockchain technology has the potential to...
Presenting a Strategic Evaluation Model of Human Resource Management System in Specialized Parent Companies (Holding)
Background & Purpose: Due to the increasing expansion of holding structures in Iranian organizations, it is necessary for these companies to be able to properly assess the human resource management system of their subsid...
Optimization of Outsourcing of Human Resources Training and Development with Marcos Technique: A Case study of Saba Electricity and Energy Company
Background & Purpose: In the current era, due to the intense competition of organizations to attract qualified and talented people, organizations try to empower their human resources. Therefore, organizations pay special...
A Thematic Analysis of the Ethical Behavior of Public Agents Based on the Second Chapter of Sa'di's Golestan
Background & Purpose: Ethical behavior is of particular importance to public agents and it can be seen both as a framework for improving political and administrative actions and a criterion for assessing the amount of co...