Evaluating the Health System Responsiveness after the Implementation of the Health System Transformation Plan in Zahedan
Journal Title: Journal of Health Research in Community - Year 2023, Vol 8, Issue 4
Abstract
Introduction and purpose: The World Health Organization defines responsiveness as the ability of a health sys tem to respond to the reques ts and needs of individuals in non-clinical but logical cases that s trengthen the health sys tem. This s tudy aimed to evaluate the responsiveness of the health sys tem after the implementation of the health sys tem transformation plan. Methods: This descriptive-analytical s tudy was performed on 310 households in 2019 in Zahedan, Iran. Data were collected by clus ter sampling method. In this s tudy, the World Health Organization Ques tionnaire was used. Ques tionnaires were completed by interviewing the head of the household. Data were analyzed using SPSS-v22. Results: Regarding outpatient services, the highes t percentage of good performance belonged to the respect for people's dignity dimension (45%), the highes t percentage of average performance belonged to the dimensions of quality of basic amenities (55%), and the highes t percentage of poor performance was in the dimension of freedom of choice (40%). In inpatient services, the highes t good performance belonged to the respect for people's dignity dimension (35%), the highes t average performance belonged to the clarity of communication dimension (48%), and prompt attention, social support, and confidentiality (45%). Conclusion: In this s tudy, it was found that "prompt attention" and "respect for people's dignity" were the mos t important and "the freedom of choice" was the leas t satisfied, and this low level of satisfaction could be due to the lack of expert and efficient s taff in the field of meeting the needs of the society in the city of Zahedan. Therefore, the university should try to train specialized and efficient s taff.
Authors and Affiliations
Fatemeh Setoodehzadeh,Milad Nasaji,Najmeh Azizi,Mostafa Peyvand,
Keywords
Related Articles
- EP ID EP716938
- DOI -
- Views 32
- Downloads 0
بررسی میزان شیوع و علل غیبت از کار پزشکی در میان کارکنان شبکه بهداشت شهرستان جویبار در سال 1394
مقدمه و هدف: حضورنداشتن در محل کار به هر علتی، غیبت از کار تلقی می شود. غیبت های پزشکی می تواند به طور جدی تأثیر منفی بر عملکرد سازمان داشته باشد. مطالعه حاضر، به منظور بررسی شیوع و علل غیبت پزشکی در بین کارکنان شبکه بهد...
بررسی ارتباط میان هوش معنوی و هوش هیجانی در دانشجویان پرستاری دانشکده علوم پزشکی آبادان
مقدمه و هدف: هوش معنوی از مجموعه ای از توانایی ها و علایق معنوی، ویژگیهای شخصیتی، توانایی های شناختی خاص و فرایندهای عصب شناختی به دست می آید. هوش هیجانی جدیدترین تحول در زمینه فهم رابطه میان تعقل و هیجان است. در این ارت...
Effect of Mindfulness-Based Cognitive Therapy on Intolerance of Uncertainty in Infertile Women Undergoing In Vitro Fertilization Treatment
Introduction and purpose: Infertile women often use a stressful process called laboratory fertilization to fulfill their desire for childbearing. The present study aimed to determine the effect of mindfulness-based cogni...
بررسی کیفیت زندگی و عوامل مؤثر بر آن در بیماران مبتلا به آرتریت روماتوئید
مقدمه و هدف: ارزیابی کیفیت زندگی در بیماران مبتلا به آرتریت روماتوئید برای آگاهی متخصصان بالینی، پژوهشگران و برنامه ریزان سلامتی از اهمیت بسیاری برخوردار است؛ از این رو، هدف از پژوهش حاضر، بررسی کیفیت زندگی و عوامل مؤثر...
Investigation of Temporal Changes in the Dust Particle Concentration in Zabol City Air Using Air Quality Index
Introduction and purpose: During the past decade, the scientific community has noticed the important impacts of suspended dust in the air on climate, human health, the environment, and various socio-economic sectors. The...