FORMATION OF THE CULTURE OF PROFESSIONAL INTERACTION OF SPECIALISTS IN THE SERVICE SECTOR DURING ADVANCED TRAINING
Journal Title: ВЧЕНІ ЗАПИСКИ ТАВРІЙСЬКОГО НАЦІОНАЛЬНОГО УНІВЕРСИТЕТУ ІМЕНІ В.І. ВЕРНАДСЬКОГО СЕРІЯ: ЕКОНОМІКА ТА СУСПІЛЬСТВО - Year 2018, Vol 29, Issue 6
Abstract
In the article the author examines the importance of a person’s professional self-determination for efficient formation of the culture of communication among professionals in the service sector. Characterization of such definitions as “culture”, “professional culture”, “speech culture”, ‘personal behaviour culture” enables to uncover the concept of the “culture of professional communication” to the full extent. The specifics of learning during qualifications upgrade of service professionals have been determined. The author specifies the range of communicative skills necessary for a service industry professional as well as some organizational and pedagogical issues of forming his/her culture of professional communication.
Authors and Affiliations
L. Hrybova
Keywords
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- EP ID EP521452
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