Human Resources In Tourism Industry: The Real Game Changers
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 3
Abstract
Tourism, nowadays is one of the most preferred and popular way of spending free time. The natural urge and appetite of every human being for gaining new experiences and eagerness to get entertained and educated are the main drivers of tourism. It is one of the largest and fastest growing economic activities, directly concerned with generating services, products, employment and investments. It is a dynamic and competitive industry which constantly needs to adapt to the changing needs and desires of its customers. Tourism being a service industry is largely driven by its human resources, wherein they play a very crucial role in its growth and development. It is such a resource of an organization which appreciates and advances with time and supports the organization in executing its policies, programmes and strategies. Tourists visit a particular destination because of its inherent natural or cultural value, historical significance, natural beauty, offering leisure, adventure and amusement and all such things, as a gift of nature can’t be found at one place in the whole world, but in the state of Jammu and Kashmir, known for its scenic beauty and fascinating climate. Tourism is one of the most fascinating industries of J&K economy wherein the role of its human resources is quite promising and of utmost importance. This paper is an endeavor to highlight the role and significance of human resources in the growth and development of tourism industry and the role they play in promoting tourism with special reference to J&K state.
Authors and Affiliations
Showkat Ahmad Ganie, Muzaffar Ahmad Dar
Keywords
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- EP ID EP409940
- DOI 10.9790/487X-2003048390.
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