Impact of Emotional Intelligence on Sales Performance

Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 4

Abstract

Purpose: The aim behind selecting this topic for study is to find out the Impact of Emotional Intelligence on Sales Performance. Almost all businesses in the world need salespeople to grow their businesses.Emotional intelligence is the strongest determinant for success in the sales field. Understanding the relationship between EI and sales performance may help reduce the gap between successful and average sales performance. Research Methodology: Both primary and secondary data will be to present for comprehensive study. Managerial Implications: The major groups of interest (i.e. management students, academicians, researchers, practicing managers) will be able to understand the Impact of Emotional Intelligence on Sales Performance in a better way. Findings: As per the current study,Impact of Emotional Intelligence on Sales Performance is prevalent in Indian Industries. Scope for Further Research: The similar kind of framework can be applied to any industry.

Authors and Affiliations

Md. Shaban, Dr. Ruchika Yadav

Keywords

Related Articles

Impact of Brand Loyalty on Improving Customer Retention – A Case Study on Tesco Malaysia

The essence of this study deals with analyzing the brand loyalty level of the customers to retain them within the organization.175 randomly selected customers were used for survey data in Malaysia. In this study, both qu...

Coverage and Acceptability of LICamong Rural and Urban Policyholders: A Case Study of Dharwad Branch

A sound insurance market is an essential characteristic of economic growth. Demand for insurance services remains low in large number of developing countries. The present study investigates empirically the issues of gaps...

A Study On Satisfaction Level Of Internet Banking Customers Of Public Sector Banks And Private Sector Banks In Kanyakumari District

The core banking services provided by a group of networked bank branches, where customers may access their bank account and perform basic transactions from any of the member branch offices. Internet banking is a technolo...

Impediments to Effective and Efficient South Africa-Zimbabwe’s Beit-Bridge Border Post Management during Peak Periods

Spending time in a queue for services is not desirable because it causes unpredictability and makes it difficult for travellers to plan their logistics. The study documented the experiences of travellers who crossed the...

Pharmaceutical Market and Regulatory Contents for Export of Pharmaceutical Products to Latin American Countries

Indian Pharmaceutical industry is one of the world’s largest and most developed, ranking fourth in terms of volume and thirteenth in terms of value. The country accounts for an estimated 10% of global production and 2% o...

Download PDF file
  • EP ID EP410211
  • DOI 10.9790/487X-2004040813.
  • Views 58
  • Downloads 0

How To Cite

Md. Shaban, Dr. Ruchika Yadav (2018). Impact of Emotional Intelligence on Sales Performance. IOSR journal of Business and Management, 20(4), 8-13. https://europub.co.uk/articles/-A-410211