Improving the Quality of Service of Etisalat Nigeria
Journal Title: International Journal for Research in Applied Science and Engineering Technology (IJRASET) - Year 2014, Vol 2, Issue 8
Abstract
Quality of service is a vital performance indicator that is used in determining the efficiency of an industry in terms of services rendered. Delivering excellent service is a winning strategy. Quality service sustains customers' confidence and is essential for a competitive advantage. In telecommunication system, accessibility, retainability and connection (voice) quality are three major factors used in evaluating quality of service of an operator. Etisalat , as one of the leading telecommunication industry in Nigeria, it is expected that maximum satisfaction be derived by their customers in regards to any service(s) paid for. This paper has therefore aimed at suggesting on how to improve on the quality of services rendered by Etisalat Nigeria.
Authors and Affiliations
Okonba B. J. , Iroegbu C.
Keywords
Related Articles
- EP ID EP18575
- DOI -
- Views 486
- Downloads 20
Effect of Tubercle Leading Edge Control Surface on the Performance of the Double Delta Wing Fighter Aircraft
To improve the aerodynamic characteristics of the generic fighter aircraft by modifying the leading edge control surface of the tailless double delta wing. Simulations are carried out to determine the lift to drag ratio...
Design and Analysis of Low Power High Speed Current Latch Sense Amplifier
This paper is about the comparison of the conventional CLSA and a current latch sense amplifier with body bias controlled CLSA. In late, used for speed up of the precharging time of Sense Amplifier. The CLSA is capable...
Quick Patient Information System using Uidai
In an emergency situation , health personnel often spend a lot of time trying to identify a patient’s medical history and journals. In a medical emergency time is always a critical factor. How much easier would it be fo...
slugImprove Efficiency Of Data Brodcasting In Wireless Network
the wireless ad hoc networks and we proposed an algorithm for Proficient Data Broadcast Technique which is help full for reducing data replica as well as try to improve the overall performance of the network. on the...
Advantages of Restructuring of Power System
Now world-wide trend towards restructuring and deregulation of the power industry over the last fifteen years. The competition in the wholesale generation market and the retail market together with the open access to th...