Infl uence of Pro-Quality Strategy on the Position of an Organisation – Financial Aspect
Journal Title: International Journal of Contemporary Management - Year 2010, Vol 9, Issue 3
Abstract
The number of organisations in the world possessing the quality management system based on the norm ISO 9001 has been steadily increasing. The subsequent step in the implementation of a proquality strategy can be the Total Quality Management philosophy. The paper’s aim is to present results of research concentrated on the influence of a pro-quality strategy on the position of an organisation. In research the author analyses the return of assets (ROA) of the Polish Quality Award grantees. The model of the Polish Quality Award was introduced in the year 1995. It is based on the comparable models adopted in Europe, Japan and the United States. It is worth to underline that if an enterprise becomes a laureate of the Polish Quality Award it confirms its pro-quality strategy. The question here is how does that success of receiving the Polish Quality Award influence financial results of the awarded entities. The research results show that the level of ROA (in the period preceding the receipt of the award as well as in the year of receiving it) is usually lower than the average value of the same indicator of main competitors acting in the same branch. However, these research results are not to be seen as an argument against pro-quality strategies. Enterprises belonging to the group of opponents of the PQA grantees adopt the elements of quality management as well.
Authors and Affiliations
Piotr Kafel
Keywords
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