INFLUENCE OF EMPLOYEE CAPACITY ON HEALTH WORKFORCE PERFORMANCE IN KENYA’S PUBLIC HEALTH SECTOR: A TALE OF ISO 9001:2008 CERTIFIED HOSPITALS
Journal Title: European Journal of Business and Social Sciences - Year 2013, Vol 2, Issue 9
Abstract
This study sought to establish the influence of employee capacity in health workforce performance in the Kenyan public health sector among the ISO 9001:2008 certified hospitals. Like many countries in Sub-Saharan Africa, Kenya faces protracted and acute human resources for health crisis that significantly hampers its capacity to improve health outcomes and achieve the health-related Millennium Development Goals. The research design adopted for this study was cross-sectional survey. Survey questionnaires were used to collect quantitative data. Data obtained was analyzed qualitatively through factor analysis, descriptive analysis, correlation analysis and regression analysis. The study found that employee capacity had a significant influence on health workforce performance. The general conclusion that was drawn from the study findings is that employee capacity in ISO 9000:2008 certified hospitals plays a significant influence in health workforce performance if respective authorities invest enough on what is required to build capacity in employees.
Authors and Affiliations
Geoffrey Kimutai| PhD student, School of Human Resource Development, Jomo Kenyatta University of Agriculture and Technology, P.O Box 58, Nairobi 00100, Kenya +254733205221; E-mail: geoffreykimutay@gmail.com, Dr. Hazel Gachunga| School of Human Resource Development, Jomo Kenyatta University of Agriculture and Technology, P.O Box 62,000, Nairobi 00200, Kenya, Dr. Kenneth Wanjau| School of Human Resource Development, Jomo Kenyatta University of Agriculture and Technology, P.O Box 62,000, Nairobi 00200, Kenya, Dr. Anthony Waititu Gichuhi| School of Mathematical Sciences, Jomo Kenyatta University of Agriculture and Technology, P.O Box 62,000, Nairobi 00200, Kenya
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