INTEGRATED UNDERSTANDING OF BUSINESS INTELLIGENCE IN TECHNOLOGICAL INNOVATION PROCESSES
Journal Title: Journal of Machine Construction and Maintenance - Year 2018, Vol 111, Issue 4
Abstract
Business Intelligence (BI) has become a challenge for the information technology, Industry 4.0, as well as a very important managerial issue. Its importance has been recognised especially in a development of analytically based decision-making capabilities having a reflection in software and computer systems. The main functions of BI-based technologies are data gathering, online analytical processing, analytics, data mining, process mining, text mining, business performance management, benchmarking, predictive analytics, and reporting. Therefore, BI systems are capable of handling large amounts of sometimes unstructured data to help identify, develop, and otherwise create and support new strategic business opportunities. The paper more attentively explores the complexity of the Business Intelligence term on the basis of the literature review and reflects it in the proposed definition. In-depth research and a state of the art analyses enabled the development of the complex architecture that aggregates the Business Intelligence concept within a technological innovation process as not only a software issue, but a sophisticated approach to decision-making in a business environment. This multidimensional attitude to BI enables the transformation of resources into strategic capabilities and supports technology transfer, innovation-decision processes, and innovations management. The paper also presents the business value of BI implementation in an organisation and exemplar case study.
Authors and Affiliations
Joanna ŁABĘDZKA
Keywords
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