Knowledge Management for Global Competitiveness: Comparative Case Studies in Construction Industry
Journal Title: International Journal of Business and Management Invention - Year 2018, Vol 7, Issue 9
Abstract
Construction projects require an exchange of data, information, and knowledge to solve complex problems. Oftentimes problems on one project are similar to those encountered on other projects. As a result, some construction firms seek to capture and reuse knowledge through knowledge management (KM) practices and technology systems. Small to medium sized enterprises (SME) in the United States often have fewer resources devoted to KM practices than their larger counterparts. This studyexamined select construction firms in the Southeastern United States for commonalities and differences in KM practices. A qualitative, multiple case study approach was adopted using multiple sources of evidence; specifically an open-ended survey questionnaire, semi-structured interviews, and a review of documents and technology systems. While much literature on the benefits of KM practices exists, this study suggests that SME in the U.S. construction industry are not well aware of KM as a competitive strategy and disparities in KM practice exist between SME and large construction firms. Additionally, larger construction firms may not be utilizing KM practices to the full benefit throughout the project life cycle.
Authors and Affiliations
Jesse Kamm MSc, Musibau A. Shofoluwe D. IT, Lewis S. Waller PhD
Keywords
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