THE MEANING OF ECO-DESIGN PROCESSES FOR LOGISTICS MANAGEMENT OF DEFECTIVE PRODUCTS

Modern market economy is adapted to the ever increasing demands of customers. The¬refore, in logistics flows appear more often and in larger quantities defective products – returns, that need to be properly managed. Fulf...

PRAKTYKA OCHRONY KONSUMENTÓW NA PRZYKŁADZIE WYBRANEGO POWIATOWEGO RZECZNIKA KONSUMENTÓW

Wysoka aktywność polityki ochrony konsumentów cechuje państwa o szybko rozwijających się gospodarkach rynkowych. Rosnąca konsumpcja wzmaga potrzebę ochrony podmiotu uznanego za wyraźnie słabszą stronę transakcji gospodar...

DETERMINANTY PRZYWIĄZANIA AFEKTYWNEGO

CUSTOMER ORIENTATION AS A FACTOR OF CRISIS PREVENTION IN A COMPANY

The article presents the terms of customer satisfaction and customer loyalty as well as factors which influence the level of customer satisfaction and loyalty. It emphasizes that the expectations and satisfaction and, as...

LARGE CORPORATIONS VERSUS SYSTEMIC RISK

The paper presents the systemic risk of large companies in national and global scale and possible instruments for corporations growth restriction. The large companies have both advantages and disadvantages, so the specia...