Medical Tourism Competencies and Policies Along With Health Competencies and Awareness of The Institutions and Employees
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 10
Abstract
The aim of this study is to determine the competence and policies of Turkey with the competence and awareness of health institutions and health workers in the field of medical tourism. This study was carried out in March-June 2015 at five different hospitals operating in the center of Gümüşhane and Trabzon provinces with the relevant 120 health administrators and employees. The "Medical Tourism (MT) Competencies, Policies and Awareness Scale" developed by Bostan was used to collect data. The reliability of the scale was tested by factor analysis in terms of structural validity. The reliability of scale was calculated as Cronbach's Alpha ,89.As to the participants 56% of them were lower level, 38% were middle level and 13% were top level managers examined the executive statutes of the institution. They stated that they are unstable about the adequacy of the health services offered within the scope of health tourism, do not have enough knowledge about medical tourism, health workers have difficulties in communicating with foreign patients and they are not trained in medical tourism.Especially the staff whoknow foreign languages and have health tourism education should be employed and the current staff should give importance to the language education and thus the competence in the sector would be basically strengthened. It is thought that the applicable plans and strategies will help to increase the existing medical tourism activities and to improve the competitiveness of the countries in medical tourism industry.
Authors and Affiliations
Sedat Bostan, Bilal Yalçın
Keywords
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- EP ID EP413050
- DOI 10.9790/487X-2010034450.
- Views 52
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