Modeling the Biomedical Engineering Technicians’ Contribution to Hospital Quality with Donabedian’s Triad
Journal Title: Quarterly Journal of Business Studies - Year 2015, Vol 2, Issue 2
Abstract
Purpose: To determine the relationships among Donabedian’s Triad from a health support services perspective using the biomedical engineering technician (BMET), an underrepresented occupation in healthcare research, as the unit of analysis. Method: The Biomedical Engineering Interdepartmental (BEI) Survey (Cronbach Alpha = .905) created under Dillman's Tailored Design Methods, gathered national data on 317 respondents. A multivariate correlation analysis method— structural equation modeling (SEM), assessed the hypothesized relationships of structural and intervening process predictors and the study variable—Level of Quality. Findings: Leading observable scales of Structural Complexity (Uniform Standards, Coordination Evidence, and Inter-Professional Training) and Process Adequacy (Regular Meetings, Formal Equipment Training, Formal Department Information) represent key methods to addressing hospital quality through Clinical Engineering. Conclusion: Understanding the role of the BMET is valuable due to the systemic impact of their medical device maintenance duties. Multiple predictive factors of Structural Complexity (Organizational Culture, Level of Coordination, Interdepartmental Medical Device Management) and Process Adequacy (Interdepartmental Communication, Interdepartmental Teamwork, Interdepartmental Collaboration, Knowledge Management), on the Level of Quality can markedly improve Clinical Engineering Effectiveness (a key indicator of quality) by increasing job satisfaction, department contribution to organization objectives, and integrating services with other professions such as purchasing.
Authors and Affiliations
Beth Ann Fiedler, Thomas T. H. Wan, Stephen S. Sivo, Reid M. Oetjen, Roger A. Bowles
Keywords
Related Articles
- EP ID EP28517
- DOI -
- Views 290
- Downloads 9
Work Values and Organizational Commitment among Administrative Employees of One Higher Education Institution in the Philippines
This study aims to determine the work values and organizational commitment among administrative employees of Lyceum of the Philippines University-Batangas. This study also tested the significant difference in responden...
Influence of Demographic Factors on Mobile Phone Purchasing among University Students in Nigeria
This paper examines demographic determinants of mobile phone purchase decision of university students in Nigeria. Primary data were collected with the aid of pre-tested structured questionnaire. The questionnaire was a...
International Accounting Standards and Foreign Direct Investment
This paper examines the impact of the International Financial Reporting Standard (IFRS) adoption on Foreign Direct Investment (FDI) inflows. An annual panel dataset of 136 countries from 2002 to 2013 are used. Based on...
The Impact of Trading Counterfeited Vehicle Spare Parts across the Local Supply Chain: Case of Moshi Municipality
The influx of counterfeit vehicle spare parts in the local supply chains has reached an alarming rate, with vehicle owners often being victim to dubious traders who sell them contrabands under the guise that the spare...
The Roles of Product Quality and Trust in Customer Satisfaction and Purchase Decision – A Study of Wechat Shopping in China
This study examines a new form of e-commerce transactions, dubbed W-shopping (WeChat-shopping), which occurs through the prolific and still growing WeChat social networking application. This study applies an establishe...