Operational risk analysis of network Operation Center Division pt. IO

Journal Title: Annals of Marketing Management & Economics - Year 2018, Vol 0, Issue 0

Abstract

This research is try to identify the operational risks in Network Operation Center division of PT. IO; measure and evaluate the risks, as well as make control and response measures to operational risks. The research method was a survey and Focus Group Discussion, by using a questionnaire as a research tool. The sample selection is done by Quota sampling and Convenience sampling methods to the employees in Division Network Operating Center PT.IO, which has had experience of at least 5 years. The results showed that as many as 40 out of 49 identified risks have been handled properly. Against these risks, the company have 35 standard operating procedure documents (SOPs) as a mitigation of those risks. Nonetheless, efforts are needed to improve and update mitigation strategies because of the possibility of new risks and increased risk levels. It becomes a suggestion for further research as well as suggestion to undertake further research on mitigation at the division and director level.

Authors and Affiliations

Rindu Eka Bakti Tarigan, Ktut Silvanita Mangani

Keywords

Related Articles

Formalization of brand marketing management in the food industry

The article helps to identify interrelated factors of the formalization of brand marketing management using applied strategic marketing tools. The brand marketing management framework is constructed on the market researc...

Monitoring the fresh fruits and vegetables supply chain in Turkey

Turkey’s bio-diversity, geographical structure and climatic conditions, makes it possible to produce a wide variety of fruits and vegetables. Although, the high production capacity, half of the vegetables and fruits are...

The determinants of consumer behaviours in the furniture market

The article presents analysis of the determinants of consumer behaviours in the furniture market. Given the numerous factors that influence consumer behaviours, the author has decided to focus on the most important deter...

Factors affecting the consumer behaviours of Azerbaijani students

Changes in consumer purchasing behaviours have become important, especially to companies operating on a global scale, which must understand the unique cultural qualities of each country and influencing factors of work. E...

The economic dimension of the EU cooperation with the Maghreb countries

The present article discusses the collaboration between the Maghreb countries (the region is defined in broad terms, including the member states of the Union Arab Maghreb – Algieria, Libya, Morocco, Mauritania and Tunisi...

Download PDF file
  • EP ID EP517927
  • DOI 10.22630/AMME.2018.4.1.9
  • Views 115
  • Downloads 0

How To Cite

Rindu Eka Bakti Tarigan, Ktut Silvanita Mangani (2018). Operational risk analysis of network Operation Center Division pt. IO. Annals of Marketing Management & Economics, 0(0), 115-129. https://europub.co.uk/articles/-A-517927