Perception on Human Capital Management Practices in the Business Process Outsourcing in Cebu City, Philippines
Journal Title: Psychology and Education: A Multidisciplinary Journal - Year 2024, Vol 21, Issue 5
Abstract
This study examines the relationship between sustainability and employee perceptions of Human Capital Management (HCM) practices in Cebu City's Business Process Outsourcing (BPO) industry. The participation of 370 different BPO companies at Cebu I.T. Park indicates their dedication to HCM and highlights areas that require improvement, particularly in labor relations and HRIS deployment. Employee evaluations are influenced by demographic factors such as age, gender, and educational attainment. Suggestions for improvement include implementing employee development plans, streamlining the HRIS, strengthening due process, integrating sustainability into HCM practices, and personalizing strategies based on demographics. To foster adaptable workplaces and keep pace with the changing BPO landscape, it is strongly advised to employ continuous monitoring and feedback mechanisms.
Authors and Affiliations
Jiomarie Jesus
Keywords
Related Articles
- EP ID EP761174
- DOI 10.5281/zenodo.12599797
- Views 31
- Downloads 0
Instructional Supervision and Pedagogical Practices of Filipino Teachers in the United Arab Emirates: Educational Opportunities in Focus
The main purpose of this study is to discover the instructional supervision and pedagogical practices as major strategies of Filipino teachers who are currently teaching in selected Filipino-managed schools in the United...
Concealed Entitlement: Exploring the Reluctance of Individuals with Psychosocial Disabilities in Engaging with Public and Priority Lanes
One of the recent central themes in the field of psychology is psychosocial disabilities related subjects, with some studies showing that people with the said disabilities often encounter challenges when interacting in p...
The Relationship of Non-Financial Incentive Schemes on the Work Performance of Private Educational Institutions’ Employees
In every institution, a high level of work performance is achieved if the management has a proper reward system. This study determined the influence of non-financial incentive schemes on the work performance of employees...
Virtual Learning Packet in Pattern Drafting and Designing for Garments, Fashion and Design Students
This study attempted to create and evaluate a virtual learning packet in Pattern Drafting and Designing for Garments, Fashion, and Design Students of the Marikina Polytechnic College during the Second Semester of the aca...
Beyond Financial Aid: Navigating the Academic Ascent of Pantawid Pamilyang Pilipino Program and Tertiary Education Subsidy Beneficiaries
This research explores the experiences of college students benefiting from the Pantawid Pamilyang Pilipino Program (4P’s) and the Tertiary Education Subsidy (TES) in the Philippines, two government initiatives designed t...