How to improve communication in the social space

Communication is effective when the statement is understood in accordance with the intentions of the sender’s message. New forms of business organization resulting from the development of new technologies and new concept...

Inicjatywy lokalne na rzecz małych i średnich przedsiębiorstw

Management in the Time of Generalized Uncertainty the Question of Revelvance

Uncertainty is a state of mind. Around 1930 at the beginning of the big depression crisis, Keynes predicted that during the next 100 years, the standard of living in the most advanced countries will increase from four to...

Knowledge Safety – Insights from the SME Sector

Purpose: This paper aims to explore the topic of knowledge safety, defned as the state of knowledge being safe from loss, leakage, attrition, oblivion, waste or theft. The paper frst presents a theoretical background and...

Factors Affecting Customer Retention in the Airline Industry

Purpose: This study empirically investigated the factors that affect customer retention in the airline industry in North Cyprus. These factors were service quality attributes, perceived safety, customer satisfaction, loy...