Shaping organizational culture conducive to change
Journal Title: Zeszyty Naukowe Wyższej Szkoły Humanitas Zarządzanie - Year 2016, Vol 17, Issue 3
Abstract
In many aspects the progressing processes of globalisation are forcing on today’s companies the necessity of implementing organizational changes. Organizational culture plays in it a vital role because in combination with the change they create inseparable cause and effect relationship. It means that organizational culture can support changes and the adaptation process of desired changes is proceeding more efficiently, or it can impede implementation of the changes (cultural closing), which is directly connected with the difficulty of survival in a very competitive market. The aim of the article is to show the essence of the changes in the life of any organization and the impact of organizational culture on its perception. In addition, the article presents a case study of management of change in the areaof customer feedback through example of company X operating in the telecommunication market.
Authors and Affiliations
Justyna Myszak
Keywords
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- EP ID EP188427
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