Using patient complaints as a discovery tool

Journal Title: The Journal of Health Design - Year 2017, Vol 2, Issue 4

Abstract

This editorial discusses the value of patients' complaints as a discovery tool in identifying planning defects and ongoing functional problems in clinics.

Authors and Affiliations

Ross Drewe

Keywords

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  • EP ID EP364688
  • DOI 10.21853/JHD.2017.41
  • Views 117
  • Downloads 0

How To Cite

Ross Drewe (2017). Using patient complaints as a discovery tool. The Journal of Health Design, 2(4), 29-32. https://europub.co.uk/articles/-A-364688