Wpływ wybranych procesów nieformalnych na efektywność organizacyjną opieki zdrowotnej
Journal Title: International Journal of Contemporary Management - Year 2012, Vol 11, Issue 3
Abstract
Możliwości nowoczesnej medycyny i starzenie się populacji powodują rosnące potrzeby i oczekiwania pacjentów, co wiążę się z olbrzymim zainteresowaniem efektywnością i wydajnością systemów opieki zdrowotnej. Mimo licznych uwarunkowań systemowych, zakłady opieki zdrowotnej (głównie szpitale) są kluczowymi organizacjami, gdzie przebiegają procesy podstawowe (leczenie). Praca poświęcona jest wstępnej ocenie efektywności organizacyjnej publicznego szpitala specjalistycznego.
Authors and Affiliations
Hanna Saryusz-Wolska
Keywords
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