DEVELOPING THE MODEL OF CRM AND QFD IN THE BANKING INDUSTRY BY CUSTOMER PARTICIPATION IN SERVICE DELIVERY Journal title: European Journal of Business and Social Sciences Authors: Mohammad Ali Afshar Kazemi| Department of Economics and Management , Science and Research Branch, Is... Subject(s): Economics, Management Science
THE EFFECTS OF EMPLOYEE SKILL SET IN INTEGRATED FINANCIAL MANAGEMENT INFORMATION SYSTEM ON SERVICE DELIVERY IN THE MINISTRY OF INTERIOR AND COORDINATION OF NATIONAL GOVERNMENT IN KENYA Journal title: European Journal of Business and Social Sciences Authors: Isabella Aduwoli Odolo| School of Human Resource Management, Jomo Kenyatta University of Agriculture... Subject(s): Economics, Management Science
EFFECT OF TAX COLLECTION ON SERVICE DELIVERY OF COUNTY GOVERNMENT IN KENYA: A CASE STUDY OF MACHAKOS COUNTY GOVERNMENT Journal title: European Journal of Business and Social Sciences Authors: John M. Mutua| P.o.Box 109-60400, Chuka Kenya Department of Business Administration Chuka University... Subject(s): Economics, Management Science
EFFECT OF TAX COLLECTION ON SERVICE DELIVERY OF COUNTY GOVERNMENT IN KENYA: A CASE STUDY OF MACHAKOS COUNTY GOVERNMENT Journal title: European Journal of Business and Social Sciences Authors: John M. Mutua| P.o.Box 109-60400, Chuka Kenya Department of Business Administration Chuka University Subject(s): Economics, Management Science
INTEGRATED SERVICE APPROACH AND SERVICE DELIVERY IN HUDUMA CENTRES IN KENYA: THE MODERATING EFFECT OF TRANSFORMATIONAL LEADERSHIP STYLE Journal title: European Journal of Business and Social Sciences Authors: Abdi M. Hassan| Jomo Kenyatta University of Agriculture and Technology School of Human Resource Deve... Subject(s): Economics, Management Science
EFFECT OF INTEGRATED SERVICE APPROACH ON SERVICE DELIVERY AT HUDUMA CENTRES IN THE PUBLIC SERVICE OF KENYA Journal title: European Journal of Business and Social Sciences Authors: Abdi M. Hassan| Jomo Kenyatta University of Agriculture and Technology School of Human Resource Deve... Subject(s): Economics, Management Science
Iranian key informants' perspectives towards gender sensitive STIs/HIV/AIDS prevention service delivery Journal title: International Journal of Medical Research & Health Sciences (IJMRHS) Authors: Fatemeh Rahmanian| Assistant Professor, Faculty of Nursing and Midwifery, shiraz University of Medic... Subject(s): Medicine, Biomedicine, Dentistry and Oral Surgery, Oncology, Public Health and Community Medicine
SUSTAINABILITY OF FINANCIAL INSTITUTIONS: EVIDENCE FROM INFORMATION TECHNOLOGY AND SERVICE DELIVERY IN COOPERATIVE BANKS Journal title: International Journal of Management, IT and Engineering Authors: Dr. Niyibizi Francois Xavier Subject(s): Computer and Information Science, Engineering, Management Science, Development Studies
Remuneration Challenge:An obstacle to conducive employment relationsand a trigger for poor service delivery in a Local authority in Zimbabwe Journal title: International Journal of Management, IT and Engineering Authors: Dominic Uzhenyu Subject(s): Computer and Information Science, Engineering, Management Science, Development Studies
THE EFFECT OF ELECTRONIC BANKING ON CUSTOMER SERVICE DELIVERY IN NIGERIA Journal title: International Journal of Marketing and Technology Authors: Ambrose, Ekong Akpan Subject(s): Computer and Information Science, Economics, Banks and Banking, Organizational Science
Port Automation and Performance: A Study of Nigeria Port Authority (NPA) Calabar, Cross River State, Nigeria Journal title: International Journal of Management Sciences Authors: Joseph Amaechi Anyadighibe , Nsobiari Festus Awara Subject(s): Economics, Marketing, Management Science
Human Element of Service Delivery and Customer Retention: The Case of a Selected Service Enterprise in Kenya Journal title: International Journal of Management Sciences Authors: Matelong K. Nebert, Tubey J. Ruth, Omboto I. Peter, Tuwei J. Gloria Subject(s): Economics, Marketing, Management Science
Project Management Information System and Service Delivery in Selected Construction Companies in Nigeria (1995 – 2014) Journal title: International Journal of Management Sciences Authors: Onyeizugbe Chinedu Uzochukwu, Okonkwo Nnamdi Onyekachi, Agbodike Florence C. Subject(s): Economics, Marketing, Management Science
Losing the Service Game: An Evaluation of the State of Service Delivery in Urban Councils in Zimbabwe (2006-2009): The Case of Kadoma City Council Journal title: International Journal of Management Sciences Authors: Ushe Makambe Subject(s): Economics, Marketing, Management Science
The ‘People’ Element and Service Quality at the Zimbawe Banking Corporation (2003-2005): Debunking the Effectiveness of the Bank’s Internal Marketing Strategy Journal title: Journal of Social Economics Authors: Ushe Makambe Subject(s): Economics, Social Sciences, Macroeconomics, Microeconomics, Sociology
