How to Build Satisfaction and Customer Loyalty with a Focus On Complaints Handling (Review of the Scientific Literature) Journal title: GATR Journal of Finance and Banking Review Authors: Agus Salim, Margono Setiawan, Rofiaty ., Fatchur Rohman Subject(s):
A STUDY ON CREDIT MECHANISM OF PNB Journal title: ICTACT Journal on Management Studies Authors: Madan Mohan G, Ajina K P Subject(s):
First and Second Order Confirmatory Factor Models With Service And Product Quality Perceptions of Supermarket Customers: An Empirical Investigation Journal title: Alphanumeric Journal Authors: Gülhayat Gölbaşı Şimşek Subject(s):
CUSTOMER’S PERCEIVED E-SERVICE QUALITY: ROLE OF GENDER DIFFRENCES IN ONLINE SHOPPING Journal title: ICTACT Journal on Management Studies Authors: Satish Agarwal, Narender Singh Bhati Subject(s):
IMPACT OF ELECTRONIC MEDICAL RECORDS IN IMPROVING THE QUALITY OF HEALTHCARE SERVICES PROVIDED IN PAKISTANI HOSPITALS Journal title: Baqai Journal of Health Sciences Authors: Anamta Razzak Subject(s): Medicine, Nursing, Health and Wellness
The Influence of the Dimensions of Service Quality on Customer Satisfaction at Hotels in Batu City, Indonesia Journal title: GATR Journal of Management and Marketing Review Authors: Ludfi Djajanto Subject(s):
REASONS WHY THE CUSTOMERS DISSOLVE THEIR BANKING RELATIONSHIP FROM EXISTING BANKS Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
A STUDY ON SERVICE QUALITY PERCEPTION OF POLICYHOLDERS ABOUT PRIVATE LIFE INSURANCE COMPANIES IN TIRUNELVELI DISTRICT Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
Quality of Nursing care Based on Analysis of Nursing Performance and Nurse and Patient Satisfaction Journal title: Jurnal Ners Authors: Abdul Muhith, Nursalam Nursalam Subject(s):
SERVICE QUALITY OF PUBLIC AND PRIVATE SECTOR BANKS IN TIRUNELVELI DISTRICT Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
AN OVERVIEW OF THE QUALITY CONCEPT IN THE AIR TRANSPORTATION BUSINESS: A SYSTEMATIC LITERATURE REVIEW Journal title: International Journal for Quality Research Authors: Nicole Kalemba, Fernando Campa - Planas Subject(s):
A COMPARITIVE STUDY ON SERVICE QUALITY PERCEPTION AND PREFERENCE OF CUSTOMERS ABOUT PUBLIC AND PRIVATE SECTOR BANKS IN TIRUNELVELI DISTRICT Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
HEIS QUALITY IMPROVEMENT THROUGH STUDENTS AND ACADEMIC STAFF'S PERCEPTION: DATA ANALYSIS AND ROBUSTNESS OF THE RESULTS Journal title: International Journal for Quality Research Authors: Zuhair A. Al - Hemyari, Abdullah M. Al - Sarmi Subject(s):
An Investigation about the Perceptions of Undergraduate Students Related to Higher Education Service Quality and Their Sense of Institutional Belongingness: Education Faculty Sample Journal title: Karaelmas Eğitim Bilimleri Dergisi Authors: Gürol YOKUŞ, Burak AYÇİÇEK, Tuğba YANPAR YELKEN Subject(s):
E-GOVERNMENT SUCCESS FACTORS FROM A BUSINESSES PERSPECTIVE IN DEVELOPING COUNTRIES: A CASE OF JORDAN Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):