ADAPTATION OF THE UKRAINIAN CONSUMER PROTECTION SYSTEM TO THE REQUEST OF THE EUROPEAN UNION
Journal Title: Правовий часопис Донбасу - Year 2018, Vol 65, Issue 4
Abstract
The article deals with theoretical and practical questions, an analysis of reforming ways the domestic legislation in the field of consumer rights protection in accordance with the requirements of the European Union. The concept for implementing the European Union legislation in the sphere of consumer rights protection is foreseen. In today's economic and political conditions of development of Ukraine, the issue of consumer rights protection is at the forefront. Indeed, the protection of consumers' rights is a guaranteed by law control over the quality and safety of products, all types of services and works by the state. In addition to high-quality products, the consumer must be provided with high-quality service. At present, there are frequent cases of violations of consumer rights by unscrupulous business entities in most cases in order to increase their profits. At present, unfortunately, there is no effective mechanism for implementing the adopted legislative framework of the country in the field of consumer rights protection. In fact, to date, we observe an extremely low level of quality of goods and services, Ukrainian realities in the field of consumer rights protection deserve a better deal. All this updates the issue of studying and researching national safeguards for consumer rights protection. Given the orientation of our country's policy towards membership in the European Union and the lack of modern comprehensive research on the protection of the rights of citizens, this topic is relevant. Therefore, Ukraine as a country with a developed economy should prioritize the policy of ensuring consumer rights. In particular, according to statistics calculated by public organizations specializing in defending the rights of citizens to quality goods and services, today, 59% of the total number of appeals on consumer rights violations is the problem of poor provision of services by business entities. In particular, this is a refusal to exchange goods or return funds for purchased goods of inadequate quality and violation of consumer rights by service staff. Also frequent complaints about the proliferation of illegal trade activities and the requirements for verification of business entities. In addition, the major problem is that by 2018 the consumer is the main investor of the Ukrainian economy. The state must cooperate and maintain good faith while protecting and upholding consumer rights. In addition, it must, from the very younger age, educate citizens as conscious consumers who know their rights and can defend them. We will succeed by combining a conscious consumer and a good business entity. Reforms are very difficult in our country, but we are moving in the right direction with the aim of improving the lives of citizens. To this end, conditions for an effective pre-trial settlement of consumer disputes are created, and the development of a system of independent researches on the level of quality and safety of goods, works and services in the consumer market is being promoted.
Authors and Affiliations
Tatyana Sklema
Keywords
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- EP ID EP454581
- DOI 10.32366/2523-4269-2018-65-4-152-157
- Views 110
- Downloads 0
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