Assessment of satisfaction with the quality of conventional treatment In patients with diagnosed civilisation diseases in the contex of professional nurse competences
Journal Title: Pielęgniarstwo XXI wieku - Year 2015, Vol 14, Issue 4
Abstract
Introduction. Satisfaction with the quality of conventional treatment, including nursing care, in the opinion of patients directly translates into levels of satisfaction, whose quantifiable indicators provide information on quality within the healthcare system. Medical team is required to perform their professional duties with best possible results, which becomes particularly meaningful with respect to patients who suffer from cardiovascular diseases, as they have become an increasingly pressing health issue among the senior population. Aim. Assessment of competences and evaluation of quality of conventional care among the patients treated for cardiovascular diseases. Material and methods. Research covered a group of 100 patients hospitalized due to ischemic heart disease and arterial hypertension. Author`s questionnaire was used as research tool with the support of anonymous Questionnaire of Patient Satisfaction (QPS). Results. The patients taking part in the evaluation and assessing the level of medical care as high accounted for 74%. A significant group (77%) expressed satisfaction with treatment or care procedures they underwent. Similarly, a large group of participants (76%) underlined the fact of receiving the information related to their functioning with the disease. Just as highly patients evaluated the level of cooperation (66%) with the medical team and their promptness in bringing help (60%). A statistically significant correlation between the age of the patients and the level of satisfaction with medical care was noted. Conclusion. In the opinion of evaluated patients, the general assessment of the quality of care was highly positive. Men and persons from the age group of 66-85 gave a higher assessment of quality of performed medical services. General nursing competences in the educational scope were assessed as being average. Patients with higher education and persons from the age group of 26-45 years of age were harsher critics, more demanding with respect to nurses’ competences.
Authors and Affiliations
Beata Ogórek-Tęcza, Natalia Zachara
Keywords
Related Articles
- EP ID EP159627
- DOI 10.12923/p21w-2015-4/51
- Views 44
- Downloads 0
Opinions of professionally active nurses on the impact of educational level on their quality of life
Introduction. Nurses perform a difficult job that requires engagement, often at the cost of family and friends. They are exposed to stress and occupational burnout, because they work in troublesome conditions while takin...
Eating habits and the health locus of control among students of medicine
[b]Introduction.[/b] The health locus of control plays an important role in health behavior. It is characterized by believing in the ability to influence and improve one’s health in both internal and external terms. Nutr...
Ocena zadowolenia z jakości leczenia konwencjonalnego u pacjentów z rozpoznanymi wybranymi chorobami cywilizacyjnymi w kontekście kompetencji zawodowych pielęgniarki
Wprowadzenie. Zadowolenie z jakości leczenia konwencjonalnego, w tym z opieki pielęgniarskiej w opinii pacjentów jest bezpośrednim wymiarem satysfakcji, która daje mierzalny wskaźniki oceny jakości w systemie opieki zdro...
Prophylaxis of pneumococcal infections in children – significance of vaccinology education of nurses
Aim. Discussing selected aspects of Pneumococcal infections in children with respect to implications for nursing vaccinology education. Material and method. A review of Polish (of 1991-2013) and foreign (of 2009-2013) m...
The attitudes of society towards disabled people with particular emphasis on people with Down syndrome
Aim. Showing social attitudes towards disabled people with particular emphasis on people with Down syndrome. Materials and methods. Analysis of the available literature in accordance with the criteria of the research...