Compreensão de processos de aprendizagem gerencial a partir do uso do método de história de vida: um estudo de caso
Journal Title: Revista Competência - Year 2018, Vol 11, Issue 2
Abstract
Knowledge management, competency management and organizational learning represent elementary management practices in the process of improvement and innovation of organizations that are not watertight, and those are decisive factors for the acquisition of a competitive advantage. This article aimed to present the use of the life history method in organizational learning processes to report the success of the manager of one of the largest car dealers in the state of Santa Catarina, as well as to analyze the learning processes identified from the reports of the manager and some strategies implemented in order to achieve business sustainability. The study consists of a qualitative research approach, using the case study method. Due to its objectives, it is classified as descriptive. To collect the data, a semi-structured interview was used with the manager of the business group. Through the analysis of the studies, it was observed that the life trajectory of the manager is permeated by both tacit and explicit learning. The research results point to some of the manager’s learning sources, such as the university, extension courses, fairs and workshops in which she participated, but also her own life experience and the conflictive and uncomfortable situations that, according to reports, were key points for the generation of knowledge and success in her career, reflecting her way of doing business management and implementing business strategies.
Authors and Affiliations
Gleberson de Santana dos Santos
Keywords
Related Articles
- EP ID EP677311
- DOI https://doi.org/10.24936/2177-4986.v11n2.2018.627
- Views 242
- Downloads 0
A imagem organizacional de uma instituição pública federal de ensino sob a perspectiva dos estudantes
The organizational image of an Education Institution may not be the same for each of the students in each educational segment served, so this study aimed to compare the attributes that influence the organizational image...
EDUCAÇÃO, COMPLEXIDADE E AUTOPOIESIS: TRÊS OPERADORES COMPREENSIVOS PARA A ÉTICA DA INTERVENÇÃO DOCENTE
In this paper we present studies and refl ections based on research carried out in the Group of Study and Research of Error and Constructive Error, connected to the Postgraduate Program in Education at PUCRS. Th is text...
ANÁLISE DAS EXPERIÊNCIAS DE VIAGENS E SEU IMPACTO NAS REFERÊNCIAS DE MODA DAS VIAJANTES
Tourism and its links with leisure have been extensively studied lately, considering that traveling is a contemporary mode of entertainment. In this study, we evaluated if individuals perceive aesthetic changes arising...
O IMPACTO DA MARCA NA INTENÇÃO DE COMPRA DE CHOCOLATE AO LEITE
Th e present study aimed to evaluate the impact of brand on consumer preferences for chocolate milk. We conducted a quasi-experiment, through which the constructs related to brand loyalty, perceived quality, OBE and pu...
Qualidade formal e política na educação superior: um ensaio a partir do SINAES
Higher education is a vast subject, of several fruitful debates that foment the field of study relative to university management, and for this reason there are several approaches that sustain the dialogue in this space....